Acceptance Team Leader

ABOUT VOLGREN:

Volgren was established in 1977 and is Australia’s largest and most successful bus body builder. We operate three manufacturing facilities located in Queensland, Victoria and Western Australia, along with Aftersales facilities across five states — Victoria, Queensland, Western Australia, New South Wales and South Australia. 

Volgren is part of the Marcopolo Group – a Brazilian Bus Manufacturer. It has a manufacturing presence in 12 countries, employing more than 14,000 people.

Volgren builds bus bodies for the world’s leading chassis manufacturer’s including Volvo, Scania, Mercedes, MAN and most recently we delivered Western Australia’s 100th ‘E’ bus on the Volvo chassis.

Our uncompromising manufacturing standards, class leading technology and our unmatched after sales service ensure our customers can trust in our product.

Our focus is on providing a safe working environment and learning opportunities to passionate individuals who are ready to grow with us. We are committed to supporting progress, transformation and skill development while offering the opportunity to be part of the future of transport through the manufacture of Electric Vehicles. We are a team of people who love what we do, champion ideas and innovation, support one another and strive for quality.

Our values include:

• Respect and Appreciation of People
• Commitment to Excellence
• Customer Satisfaction
• Ethics and Integrity
• Sustainability
• Teamwork

BENEFITS:

• The opportunity to build on your current skills and open further doors in the manufacturing industry.
• Continue to be a part of a growth orientated global organisation.
• Local and international career opportunities with Volgren Australia and Marcopolo
• Ability to work within a close team environment
• Opportunity to travel interstate
• Be part of the National Incentive Program
• 24/7 Free access to our Employee Assistance Program (EAP)
• Free onsite parking available
• Fortnightly RDO

ABOUT THE ROLE: 

We are looking for an Acceptance Team Leader to join our team within our Dandenong facility. In this hands-on position, you will have a strong drive and motivation to succeed and be able to work in a safety conscious environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Ensure that safety and 5s policies and procedures are monitored, audited and adhered to
• Be proactive in preventing safety incidents and support/supervise return to work programs
• Assist in the analysis of tasks and risks, investigation of incidents and near misses
• Report any observed/reported incidents breaching the Code of Conduct to the Section Leader or Production Manager
• Deliver verbal/written warnings that are pre-approved/authorised by the Section Leader
• Prioritise issues to ensure that most urgent items are solved first. Safety, Quality, delivery and cost to be considered in that order
• Ensure serious issues that affect duty of care are resolved
• Embed and model company values and code of conduct across the team
• Supervising the floor and perform regular checks on operators and provide support for any problems/requirements
• Report major problems/concerns to Section Leaders and use Take 5 to record and address improvements
• Coordinate resources for addressing material shortages and quality concern issues.
• Communicate with their team in a proactive and supportive manner. Communicate to other departments to help with problem-solving and report to management on progress of current targets. Particularly with Sales, After Sales & Production, regarding handover, pick up, and rectifying issues
• Able to work on the job with their team to achieve business objectives
• Use checklists or other methods to monitor the quality of products during build to ensure compliance to quality and workmanship standards
• Responsible for ensuring the quality of buses is to Volgren’s standards and not allowing poor quality buses to leave their section without informing management and developing an agreed catch-up plan
• Deliver technical training and support production staff to ensure compliance to Operating Procedures and Quality Checklists
• Be equipped to administer First Aid to any injured worker onsite
• Liaising with external customers and doing inspection with customers
• Organise contractors as required throughout the site
• Required to work out of practical hours e.g. picking up and delivering the bus

COMPETENCIES:

• Experience in supervising a complex, low volume, high value manufacturing section
• Problem solving & decision making
• Communication, teamwork and being well organised
• Results focused, flexible and responsive
• Continuous improvement and customer focused
• Basic computer skills
• Good organisational skills

EDUCATION / EXPERIENCE:

• Management qualification/ Diploma and Leadership experience, Trade Qualification /trade experience required to a Team Leader
• Required Heavy Rigid Licence

This position also requires the applicant to undertake a pre-employment medical which includes a drug and alcohol analysis, musculoskeletal evaluation, and hearing test.

Applicants must have the right to work and live in Australia.

Our Diversity and Inclusion Commitment:

Volgren is an equal opportunity employer and is committed to attracting and developing an inclusive and diverse workforce that reflects the community we serve. 

As an Inclusive employer we welcome applicants from diverse backgrounds such as Aboriginal and Torres Strait Islander people from Indigenous Business Sectors, people of all genders including those who identify as LGBTQIA, people with a disability and from disability enterprises, people from Sustainable Regions, Disadvantaged Sectors and Social Enterprises and people from culturally and linguistically diverse backgrounds.

We are committed to treating every application objectively, follow a coherent screening and interview process and we hire based on attitude, skill and merit.

**PLEASE NOTE: Due to a high volume of applicants, only short-listed candidates will be contacted.*