Admin

Are you a strong communicator who thrives in fast-paced environments? Do you have a passion for delivering exceptional service and solving problems quickly and efficiently? We're looking for a Customer Service Representative/ Transport Administrator to support our transport and logistics operations in Laverton North.

About Us:
Our Client is is a leading provider of transport and logistics solutions across the Nation. They specialise in reliable, on-time delivery and outstanding service — and our Customer Service/ Transport team plays a key role in that success.

What You'll Do:

• Serve as the first point of contact for customer inquiries related to delivery times, and order status and provide proactive communication to customers about any changes to schedules or services

• Coordinate with drivers, dispatch, and warehouse teams to track and update delivery progress

• Manage and resolve delivery issues, delays, or service concerns professionally and efficiently

• Dispatch paperwork for the transport team in a timely manner

What We're Looking For:

• Previous experience in customer service, preferably in the transport or logistics industry

• Strong communication and organisational skills

• Ability to multitask and remain calm under pressure

• Strong MS Office and Excel skills is a must and familiarity with transport management systems is a bonus

• A problem-solver with a customer-first attitude

What We Offer:

• Competitive hourly rates

• On going roster

• Supportive and experienced team environment

• Full time opportunities available for the right candidate

Working Hours: Monday - Friday 9-5pm (MUST be flexible with days/ times and working weekends where required) 

Ready to Apply?
If you’re ready to drive your career forward with a fast-moving, customer-focused company, send your resume and a short cover letter by applying via the link below.