Administration Officer

Aeralife · Epping VIC 3076 · Full time
Posted 2d ago

Administration Officer

Aeralife
Epping VIC 3076

·

Full time

~$55k - $68k(Estimated)
KEY POINTS WE FOUND
  • Provide reception, clerical and administrative support for Aeralife Northpoint, responding to consumers, visitors, staff and external stakeholders.
  • Coordinate resident admissions and discharges, maintain accurate records and systems, and follow document control and accreditation protocols.
  • Process cash and POS transactions, complete financial and administrative routines, and support stocktake and asset register maintenance.

Administration Officer

The Administration Officer is responsible for providing high-level administrative and clerical support to ensure the smooth operation of the Aeralife Northpoint. This role plays a critical part in ensuring compliance, efficient resident admissions, and effective communication between staff, residents, families, and external stakeholders.

Aeralife Northpoint

At Aeralife Northpoint, you'll work in a state-of-the-art facility with grand spaces and modern, luxe living. Natural light floods the expansive living areas, and wide verandas offer residents and employees fresh air and stunning views of the surrounding wetlands and Edgars Creek Trail. Join our team and be part of an exceptional environment that combines elegance with a commitment to outstanding care and employee satisfaction.

Benefits and Culture

  • Grow Your Own Staff Referral Program (Opportunity to earn extra $$$$)
  • Ongoing professional development
  • A positive and highly supportive workplace culture
  • Employee Assistance programs
  • Discounts and Benefits through our Rewards Program, including vehicle financing through novated leasing and salary packaging for work related expenses and superannuation
  • Discounted Private Health Insurance
  • Employee Reward & Recognition programs

The Opportunity on Offer

The Administration Officer plays a key role in supporting the efficient and compliant operation of the aged care facility by delivering high-quality administrative and clerical services. This position is responsible for managing reception duties and enquiries, coordinating resident admissions and discharges, maintaining accurate records and data systems.

How you will make an Impact

  • Maintaining a friendly, helpful manner with consumers, visitors and other staff.
  • Proactively trying to resolve concerns, complaints or suggestions of consumers and family/visitors.
  • Complete all administrative tasks promptly with accuracy of detail.
  • Completing and maintaining ongoing scheduled routines.
  • Accurate administration of all cash transactions and POS machine.
  • Following established protocols and document control.
  • Word processing documents, reports and letters as required.
  • Assists with annual stock take and maintaining an up-to-date asset register
  • Complete all financial procedures promptly with accuracy of detail.
  • Ability to implement work with regard to all the Accreditation Standards.

About You
You are a detail-oriented and organised professional with strong administrative skills and a commitment to providing high-quality support in an aged care environment. You communicate clearly, manage competing priorities efficiently, and thrive in a team-oriented, culturally sensitive setting.
Requirements:

  • Knowledge and experience in office procedures
  • Must have healthcare administration experience such as Aged Care, Medical Centre, Hospital
  • Advanced computer and word processing skills
  • Qualifications/experience required as per Management's discretion depending on the tasks/responsibilities involved.
  • NDIS Workers Screening Check
  • Current Covid-19 Vaccinations (highly recommended)

About Us

As a proudly Australian and independently owned provider with over 20 years of experience, Aeralife specialise in premium residential aged care. Our mission is to enable a safe, nurturing community that delights our diverse residents, families, and staff.

With homes across Victoria and New South Wales, Aeralife communities are a shining example of our innovative and holistic approach to aged care. Our dedicated teams, driven by passion and empathy, are committed to creating deep connections with residents, ensuring a meaningful approach to caregiving.

At Aeralife, we create a place of joy, purpose, and connection for our residents, families, and staff. Guided by our core values – Passion, Innovation, Empathy, and Respect – we strive to create an environment where both residents and team members thrive.

Join us in shaping a new era of care and making a real difference in the lives of those we serve.

To Apply

If you meet the above criteria and are passionate about making a difference in the wider community and making a positive difference in people's lives, we would love to hear from you.

The successful candidate will be required to supply proof of work rights and National Disability Worker Screening Check.

Please submit a Cover Letter and Resume via the APPLY NOW Link.

Due to high volume of candidates, only shortlisted applicants will be contacted.

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Skills

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Accreditation standardsAsset register managementAttention to detailCash handlingComplaint resolutionComputer skillsCultural sensitivityCustomer serviceDocumentation controlExcellent communication skillsHealthcare administrationManaging competing prioritiesOffice proceduresOrganisationPoint of sale systemsReceptionRecords managementResident admissionsResident dischargesWord processing

Licenses & certifications

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Current covid-19 vaccinationsNdis workers screening check

Perks & benefits

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Discounted private health insuranceEmployee assistance programEmployee recognition programNovated leasingOngoing professional developmentRewards programSalary packagingStaff referral programSupportive workplace culture

Aeralife