AO3 Business Support Officer

• AO3 Business Support Officer
• QLD Government
• $51.12 per hour + superannuation
• ASAP Start
• Initial contract to 29/01/2027 with high likelihood of ongoing contract extension

About the role
We're seeking a proactive Administration Officer to provide travel coordination, customer service and administrative support within a busy Queensland Government team.
This is a varied role where you'll be responsible for coordinating travel arrangements, managing correspondence, supporting stakeholders, maintaining accurate records and ensuring a high standard of customer service is delivered.
Key Responsibilities

• Coordinate travel bookings, including flights, accommodation, vehicle hire, charters and ferry transfers
• Provide professional customer service to internal and external stakeholders
• Prepare documentation, reports, registers and administrative records with a high level of accuracy
• Liaise with suppliers, contractors and stakeholders to ensure timely service delivery
• Manage incoming and outgoing phone and email correspondence
• Maintain accurate records and update information systems, including Microsoft Office and internal databases
• Support the development and maintenance of procedures, manuals and registers
• Assist with general administration duties and support senior staff as required

About You
To be successful in this role, you will demonstrate:

• Strong administration and customer service experience
• Intermediate Microsoft Excel skills and confidence working across the Microsoft Office suite
• Previous experience in construction, property administration, engineering, government or similar is highly regarded
• Excellent organisational skills and the ability to manage competing priorities
• High attention to detail and accuracy when processing information
• Strong communication skills, both written and verbal
• The ability to work effectively in a KPI-driven, fast-paced environment
• Clean drivers licence (mandatory)

  
Apply
To be considered for this position, please apply directly below, with an updated CV and cover letter in Microsoft Word format. Alternatively, email Louise Clark directly at louise.clark@empiregroup.com.au | Please reference JobID: 1693531
  
At Empire Group, we value diversity and are committed to equitable recruitment. We encourage Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, people with disability, and other underrepresented groups to apply. Our focus is on creating fair, accessible, and culturally safe recruitment processes that genuinely reflect and respect the communities we serve.
  
Reference number: 1693531
Profession:GovernmentGovernment

Company: empire group
Date posted: 8th Oct, 2026