ASO2 Customer Service Officer - Contact Centre Pool
- Provide inbound and outbound client services in a contact centre environment.
- Accurately record information pertaining to clients of the SA Housing Trust.
- Model behaviours aligned with the service values of the SA Housing Trust.
South Australian Housing Trust
Job reference: 713139
Location: 5000 - ADELAIDE
Job status: Short Term Contract
Eligibility: Open to Everyone
The Customer Service Officer is a role within the SA Housing Trust Contact Centre and is accountable to the Team Leaders, and Manager, Contact Centre for:
Undertaking inbound and outbound contact and administrative processes as required, whilst providing accurate, responsive and timely client services, accurate recording of information pertaining to SA Housing Trust clients and modelling the behaviours aligned with the service values of SA Housing Trust.
Special Conditions
- Successful applicant will be required to satisfactorily complete a National Police Clearance prior to employment.
Role Status
Multiple short term and long term contract roles available.
Successful applicants will remain in the pool for 12 months or until a vacancy arises, whichever is sooner.
Requirements
Nil
Remuneration
$66,442 - $69,504 (ASO2)
Enquiries
Marg Lambeff
Team Leader Administration
Margaret.Lambeff@sa.gov.au
0436 098 361
Applications from Aboriginal and Torres Strait Islander people and current SA Housing Trust Tenants would be welcome.
Application Instructions
You are required to submit a cover letter which should be no longer than two pages addressing how your skills, attributes, experience and capabilities align with the role description. You are also required to provide three work referees, preferably two of these will be your most recent line managers and attach your current resume via the online application form.
The SA Housing Trust Pre-Employment Declaration must be completed and submitted with application.
The SA Housing Trust embraces equity, diversity and inclusion in all forms across its workforce and customer base. The Trust recognises there are distinct demographic groups which have long been disadvantaged and that racism, ageism, sexism and other forms of discriminations are problems for our society. As such, the Trust is committed to tackling cultural stereotypes both within and outside of the organisation as well as providing a safe, respectful and inclusive place to work.
Applications close: 04/12/2026 6:00 PM
Attachments:
- Role Description - ASO2 Customer Service Officer - Contact Centre.pdf
- SA Housing Trust Pre-Employment Declaration Form.docx
Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
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