Cloud Service Engineer
- Support the administration and maintenance of cloud and infrastructure services.
- Deliver reliable and efficient ICT services through technical support and system administration.
- Contribute to projects that improve service delivery and business outcomes.
SACE Board of South Australia
Job reference: 856039
Location: 5000 - ADELAIDE
Job status: Long Term Contract
Eligibility: Open to Everyone
THE IMPACT YOU WILL DRIVE AT THE SACE BOARD
As the Cloud Engineer, you will support the administration, maintenance and continuous improvement of the SACE Board's cloud and infrastructure services. You will help deliver reliable, secure and efficient ICT services through technical support, system administration, incident resolution and the implementation of cloud-based solutions.
Working collaboratively with ICT colleagues, service providers and business stakeholders, you will support Microsoft Azure, Microsoft 365 and core infrastructure systems. You will also contribute to projects and initiatives that improve service delivery and business outcomes across the organisation.
This role provides an opportunity to apply and further develop your cloud and infrastructure expertise while contributing to the secure and effective operation of technology services that support the SACE Board.
WHAT YOU WILL BRING
- Demonstrated knowledge of and experience with cloud platforms, with a focus on Microsoft Azure technologies.
- Experience administering and supporting Azure hosting infrastructure, identity services, Microsoft Entra ID, Active Directory, Windows Server and core infrastructure services such as DNS and DHCP.
- Knowledge of and experience with Microsoft 365 services, including Microsoft Teams, Teams Rooms, OneDrive and endpoint management.
- Knowledge of server, virtual infrastructure and storage technologies.
- Experience supporting on-premises Microsoft technologies, including Active Directory and Windows Server.
- Experience contributing to cloud system design, installation and deployment activities.
- Demonstrated ability to investigate and resolve incidents and service requests, support recovery activities during system outages, and escalate complex issues when required.
- Ability to contribute to operational processes, procedures and continuous improvement initiatives that support secure and reliable ICT services.
- Strong communication, collaboration and stakeholder engagement skills, with a customer-focused approach to service delivery.
- Demonstrated ability to work independently and as part of a team, manage priorities, meet deadlines and maintain a high degree of accuracy.
SPECIAL CONDITIONS
- Some out-of-hours work may be required.
- Appointment is subject to a satisfactory Working with Children Check obtained through the Department of Human Services and renewed before expiry in accordance with applicable requirements.
- The role is governed by the SACE Board of South Australia Act 1983.
- The successful applicant must comply with SACE Board and South Australian Government policies, procedures and legislative obligations.
WHAT WE CAN OFFER YOU
- The opportunity to work in a vibrant, innovative organisation that is passionate about education.
- A supportive and dynamic team environment that values the work you do.
- An annual calendar of learning, development and wellbeing events.
- The opportunity to join a fun and active social club.
- Mental Health First Aid training.
- Opportunities to develop your knowledge of Agile project management.
- Annual skin checks and influenza vaccinations.
- Staff recognition and service awards.
- Salary sacrifice benefits.
- Access to a free and confidential employee assistance program.
REMUNERATION
ASO5: $92,122 - $102,456.
This is a 3-year term role with the possibility of extension.
APPLYING WITH US
If you are a collaborative and customer-focused cloud professional who enjoys solving technical problems and improving ICT services, we would love to hear from you.
Visit iworkforSA to access the Role Description, Pre-Employment Declaration and application instructions. All applications must be submitted online.
Enquires to: Sivasankari Palanivelu - sivasankari.palanivelu@sa.gov.au
APPLICATION REQUIREMENTS
Applicants must provide a cover letter (maximum 250 words) outlining how their skills, experience and capabilities align with the core capabilities for the role.
Applications close: 20/09/2026 11:45 PM
Attachments:
- Applying for Roles in the SACE Board.pdf
- Pre-Employment-Declaration_240522.pdf
- Role Description - ASO5 - Cloud Engineer.pdf
- SACE Board Capability 3-5.pdf
Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
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