Community Worker
- Help NDIS participants build independence and confidence.
- Plan and run community and life-skills programs.
- Connect participants with local services and track their progress.
IDEA: Innovative Disability Engagement Australia Pty Ltd is an approved NDIS provider based in New South Wales. We provide person centred disability support services, including community participation, life skills development, personal activities, transport support, household tasks, supported living, community nursing and related NDIS supports.
Due to the growth of our services and increasing participant needs, we are seeking two dedicated Community Workers to join our team.
About the role
As a Community Worker, you will help NDIS participants across NSW build their independence, confidence and connection with their community. You will assess participants’ needs, plan and run community and life-skills programs, connect participants with local services, and track their progress towards their goals.
Key duties
- Assess participants’ needs through interviews with participants, families and carers
- Plan, develop and deliver community participation and life-skills programs in line with participants’ goals and NDIS plans
- Design and coordinate group programs, workshops and community activities that promote inclusion, independence and wellbeing
- Identify local services, programs and resources in health, housing, education, employment and recreation
- Refer participants to community organisations, health services, employment providers and other agencies
- Liaise with support coordinators, allied health professionals, community groups and government bodies
- Support participants through life-stage transitions, including employment, housing and greater independence
- Monitor participants’ progress and adjust programs and supports as needed
- Prepare progress reports, case notes, incident reports and plan review reports
- Prepare reports and submissions to support funding, plan reviews and service improvements
- Follow NDIS Practice Standards, duty of care, privacy and safeguarding requirements
Selection criteria
- At least a Diploma in Community Services or a closely related qualification
- At least two years of relevant work experience in an NDIS, disability support or community services setting
- Strong understanding of the NDIS framework, participant rights, person centred support and safeguarding obligations
- Ability to work with participants with complex needs, including restrictive practices where applicable and within the scope of the role
- Good communication, listening and interpersonal skills
- Empathy, patience, reliability and a respectful approach to supporting people with disability
- Ability to prepare clear progress notes, incident reports and support documentation
- Ability to work independently and as part of a team
- Willingness to work weekends, public holidays and flexible shifts based on participant needs
Licences and checks
- NDIS Worker Screening Check or willingness to obtain
- Working with Children Check or willingness to obtain
- First Aid and CPR certificate or willingness to obtain
- National Police Check and overseas police check where applicable
- Valid NSW driver licence or willingness to obtain
- Reliable vehicle and willingness to travel between participant locations
- Ability to provide employment references from previous employers
How to apply
Please submit your resume and cover letter outlining your qualifications, NDIS experience and suitability for the Community Worker position. Shortlisted applicants may be required to provide copies of qualifications, checks, licences, references and other supporting documents.
We vet all employer accounts and do our best to keep job ads safe, but scams can still occur. Be cautious when sharing personal information — never provide financial details or make payments during the application process. For extra security, use the Apply button on our site when proceeding.