Community Worker

About the role

Maweja Super Care Pty Ltd is seeking a Community Worker to assess, plan, coordinate and deliver structured community participation and welfare support programs for NDIS participants and community clients.

The role focuses on identifying individual and community needs, addressing barriers to accessing community resources and essential services, and developing practical support strategies that promote social inclusion, independence and wellbeing.

The Community Worker will work directly with participants, families, community organisations and service providers to coordinate appropriate support programs, strengthen community connections and improve access to recreational, social, cultural, training and welfare opportunities.

About the service

Maweja Super Care Pty Ltd provides individualised and ongoing community-based services seven days a week, according to participants' assessed needs, goals and support arrangements.

Services are delivered through planned appointments and structured community participation programs in community settings and, where appropriate, clients' homes.

Our approach combines individual needs assessment, community resource identification, program planning, service coordination and practical capacity-building activities to support meaningful participation and greater independence.

Key responsibilities

• Interview participants and, where appropriate, their families or carers to assess their individual needs, strengths, circumstances, barriers and goals relating to community participation, social wellbeing, independence and access to essential services.
• Assess available community resources and identify barriers or gaps in access to recreational, social, cultural, health, welfare, training and other community facilities and services relevant to participants' needs.
• Plan, develop, implement and review individualised community participation and capacity-building programs based on identified needs, assessed risks, agreed outcomes and relevant NDIS plan goals.
• Identify recurring barriers to community participation and work collaboratively with local community organisations and service providers to develop practical approaches that improve inclusion and access to available community resources.
• Facilitate participants' engagement with suitable community activities and programs, including recreational centres, libraries, gyms, swimming pools, social groups, cultural activities, day programs and local community events.
• Support participants in developing practical life skills, communication skills, social confidence, decision-making abilities and independence through structured activities in community environments.
• Assist participants to develop the skills and confidence required to access essential community services, including appointments, shopping, banking and public transport, where these activities form part of planned community participation and independence-building goals.
• Liaise with families, carers, support coordinators, allied health professionals, welfare agencies, community groups and other service providers to coordinate appropriate services, address identified barriers and facilitate access to community resources.
• Provide participants and their families with information, guidance and referrals to suitable community, recreational, health, welfare, training and support services according to their assessed circumstances and needs.
• Monitor and evaluate participants' progress against established community participation and independence goals, identify emerging difficulties and recommend appropriate adjustments to support programs and service arrangements.
• Prepare and maintain accurate participant assessments, support plans, case notes, referral records, progress reports and outcome summaries to support ongoing service evaluation, coordination and relevant NDIS reporting requirements.
• Promote participant dignity, choice, control, cultural inclusion, independence and safety while supporting access to community services and meaningful participation in community life.

About You

We're looking for someone with both the formal background and the lived skill set to do this work well.

Qualifications & Experience

• An AQF Diploma or Advanced Diploma in Community Services, Disability, Welfare, Mental Health, Social Work, or a closely related field — OR at least three years of equivalent relevant experience in lieu of formal qualifications.
• A minimum of two years' demonstrated experience supporting people with disability or complex needs in community and/or residential settings.
• Working knowledge of the NDIS, the NDIS Code of Conduct, and the NDIS Practice Standards.
• Familiarity with SIL service delivery, individualised support planning, and goal-based progress reporting.

Skills & Attributes

• Strong assessment, planning, and problem-solving skills — you can read a situation, think on your feet, and adjust the plan when life happens.
• Confident, respectful communication with participants, families, and the wider support team.
• Patience, emotional steadiness, and genuine respect for participant choice and control — including when those choices differ from your own preferences.
• Comfortable working independently in the community and as part of a roster-based team.
• Solid written communication for case notes, incident reports, and progress documentation.
• Awareness of cultural diversity and the ability to deliver supports inclusively across CALD, First Nations, and LGBTIQ+ participants.

What You'll Need

• Current Australian driver licence and a reliable, comprehensively insured vehicle (kilometre allowance paid in line with the SCHADS Award).
• NDIS Worker Screening Check
• Working with Children Check
• National Police Check
• NDIS Worker Orientation Module
• Current First Aid and CPR certificate.
• Right to work in Australia.
• Availability to work rostered shifts across a 7-day roster, including some evenings and weekends.

What We Offer

• Permanent full-time employment with predictable rosters published in advance.
• Above-award base rate, with penalty rates and allowances paid in line with the SCHADS Award.
• Paid travel time and kilometre reimbursement between participants.
• Paid annual leave, personal leave, and access to salary packaging benefits available to NDIS employees.
• Ongoing paid training — manual handling, PEG feeding, medication, complex behaviour support, mental health first aid, and more as relevant to your participants.
• A genuinely supportive team — coordinators who answer their phones, debriefs after tough shifts, and management who back their staff.
• Real opportunities to progress into Team Leader, Service Coordinator, or Specialist Support roles as the organisation grows.