Continuous Improvement Lead - QLD

About us

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With close to 10,000 team members and a national footprint of more than 173 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

About the role

Are you passionate about driving meaningful change and operational excellence? We're looking for a Continuous Improvement Lead to champion continuous improvement across our Supply Chain network.

In this role, you will develop and embed Continuous Improvement (CI) standards, methodologies and training programs, while optimising our central Kaizen tracking process. You will partner with site leaders and operational teams to identify opportunities, remove waste, improve safety, enhance service outcomes, and deliver measurable business results.

Key Responsibilities

• Lead and deliver the site Continuous Improvement program and roadmap.
• Drive Lean, Six Sigma, Kaizen and 5S methodologies across operations.
• Build CI capability through coaching, training and stakeholder engagement.
• Identify and implement process improvement opportunities that enhance safety, productivity and customer outcomes.
• Establish and maintain CI standards, governance and reporting.
• Manage improvement initiatives from concept through to implementation and benefit realisation.
• Develop and support a network of Continuous Improvement champions across sites.

About you

• Proven experience in Continuous Improvement, Lean, Six Sigma or Operational Excellence.
• Strong project management and change management capability.
• Experience within Supply Chain, Distribution Centre, Logistics or Retail Operations environments.
• Excellent stakeholder engagement and influencing skills.
• Highly analytical, organised and results focused.
• Relevant Lean, Six Sigma, Engineering, Supply Chain or Project Management qualifications are highly regarded.

If you're ready to lead a culture of continuous improvement and deliver lasting operational impact, we'd love to hear from you.

Our culture

If you’re searching for an organisation that’s truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let’s make bigger things happen – for all of us!  We celebrate our teams’ uniqueness by offering genuine team member benefits to the Officeworks family:

• We’re all about giving you the flexibility you need to keep things balanced to suit your individual needs. 
• Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.
• Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
• Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family
• We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs
• Our Flexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia
• Take advantage of outstanding learning and development programs to support your career growth
• Explore fantastic career opportunities across the broader Wesfarmers Group.

At Officeworks, we operate best when our team represents the communities we serve.  We proudly commit to providing a safe and supportive work environment for our team.  We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.