Coordinator – Intensive Family Support Services

Wood Recruitment · Perth WA 6000 · Full time
Posted 5d ago

Coordinator – Intensive Family Support Services

KEY POINTS WE FOUND
  • Lead a team of support workers to coordinate daily service delivery.
  • Provide guidance on incident management and ensure compliance with safeguarding requirements.
  • Build strong relationships with families and external service providers.

Our client is seeking an experienced and supportive Coordinator to join their team in Mirrabooka, offering a salary of $110,000 plus superannuation. This role offers the opportunity to lead a team of support workers, coordinate daily service delivery, and help families and children facing complex challenges. If you have strong leadership skills and a passion for supporting vulnerable families, this is a rewarding opportunity to make a real difference in the community.

What you’ll be doing:

  • Coordinating daily program operations and ensuring service outcomes are met
  • Leading, coaching and supporting Intensive Family Support Workers
  • Overseeing triage processes and ensuring families and children receive appropriate support
  • Providing guidance on incident management, safeguarding and risk management
  • Monitoring workloads, tracking KPIs and completing reports and administrative tasks
  • Building strong relationships with families, carers, government departments and external service providers
  • Supporting trauma-informed, person-centred and strengths-based practices
  • Contributing to service improvements, staff development and quality assurance
  • Ensuring compliance with safeguarding requirements, workplace health and safety policies, and organisational procedures

What you’ll need:

  • Leadership or supervisory experience in a relevant service environment
  • Experience working with high-risk families and children involved with child protection services
  • Understanding of trauma-informed practice and family support services
  • Strong communication, interpersonal and team management skills
  • Ability to coach, guide and develop employees
  • Strong organisational, problem-solving and decision-making skills
  • Intermediate to advanced Microsoft Office skills, particularly Excel, Word and Outlook
  • Ability to work independently and manage competing priorities
  • Relevant bachelor’s degree preferred
  • Current driver’s licence and Working with Children Check (WWCC)
  • 395 Clearance and National Police Clearance obtained within the last six months
  • Ability to travel across the Perth metropolitan area and work outside standard business hours when required

What’s in it for you:

  • Salary of $110,000 plus superannuation
  • Access to up to $18,000 in not-for-profit salary packaging benefits
  • Five weeks of annual leave per year
  • $15,000 annual vehicle allowance towards vehicle expenses
  • Option to purchase additional annual leave
  • Discounted childcare services
  • A rewarding leadership role where you can make a positive difference to families and children
  • Opportunities to develop your leadership skills and support the growth of your team
  • The chance to work in a purpose-driven environment focused on family wellbeing and community support

How to apply:

To complete your application for this position please click on the "APPLY" button. Online applications are preferred however for a confidential enquiry please call 08 9221 8122.

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Skills

0 of 21 matched
Bachelors degree in relevant fieldCoachingCurrent drivers licenceDecision-makingExcellent communication skillsFamily support servicesInterpersonal skillsLeadershipMicrosoft excelMicrosoft officeMicrosoft outlookMicrosoft wordOrganisational skillsPolice clearanceProblem solvingSafeguardingTeam managementTradingTrauma-informed practiceTravel flexibilityWorking with children check (wwcc)

Licenses & certifications

0 of 3 matched
Car licenceNational police clearanceWorking with children check (wwcc)

Perks & benefits

0 of 3 matched
Annual vehicle allowanceFive weeks of annual leaveSalary packaging benefits

Wood Recruitment Pty Ltd

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Coordinator – Intensive Family Support Services | Wood Recruitment | HIA