Credit & Collections Officer
- Manage a portfolio of small-medium business customers
- Contact customers about overdue accounts and negotiate payment arrangements
- Resolve billing and account queries and support debt recovery
- Minutes walk from Flinders St Station
- Hybrid working model
- Join a supportive culture
We're seeking a confident Credit & Collections Officer to join a leading energy company in Melbourne. You'll manage a portfolio of small-medium business customers and work closely with an experienced Credit team.
We welcome candidates with Collections, Credit or Accounts Receivable experience, as well as those from customer service, contact centres or admin who are confident on the phone and keen to move into Collections.
What You'll Do
- Manage a business customer portfolio
- Contact customers about overdue accounts
- Negotiate payment arrangements
- Resolve billing and account queries
- Maintain accurate notes and records
- Support debt recovery, disconnections and account investigations
What You Bring
- Experience in Credit, Collections or AR
- Confident communication and negotiation skills
- Strong organisation, attention to detail and problem‑solving
- Ability to build rapport and work across multiple systems
Submit your resume and cover letter outlining your experience and suitability for the role. Click Apply Now or contact Kayla Densley at kayla.densley@persolapac.com.
Consultant
Kayla.Densley@persolapac.com
Reference number: 210395316
Profession:AccountingCollections/Recovery
Company: Programmed Skilled Workforce
Date posted: 7th Sep, 2026
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Skills
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