Crisis Counsellor Advocate
- Provide trauma-informed interventions and crisis support to individuals affected by domestic violence.
- Participate in a crisis roster, including after-hours and call-out services.
- Support clients in navigating legal and medical systems.
- REF: REF407
- Date listed: 24 Sep 2026
- Location: Canberra
- Category: Mental Health & AOD
- Type: Permanent
Crisis Counsellor
HiTalent Recruitment is seeking an experienced Crisis Counsellor to join NFP in Canberra.
This is an opportunity to work within a highly regarded organisation providing critical support to individuals impacted by Sexual and Domestic Violence.
As a Domestic Violence Social Worker, you will deliver high-quality, trauma-informed interventions, advocacy, and crisis support. The role includes participation in a crisis roster, including after-hours and call-out services.
You will work within a feminist, client-centred framework, supporting individuals through recovery and navigating complex systems such as legal and medical pathways.
Key Details
-
$53 - $55 per hour + super
- Full-time position
- Female-identified applicants encouraged to apply (requirement of the role)
- Rotating roster between 8:00 am and 11:00 pm, including weekends
- Flexibility available; however, full availability across 7 days is required
Key Responsibilities
- Deliver trauma-informed interventions, advocacy, and crisis support
- Participate in crisis phone and on-call response (including after-hours)
- Support clients navigating legal, medical, and support systems
- Conduct risk assessments and provide referrals
- Maintain accurate case notes, reports, and data
- Contribute to education, training, and community engagement
About You
- Relevant qualification in Social Work, Psychology, Counselling, or a related discipline
- Demonstrated experience supporting individuals impacted by trauma, sexual or domestic violence
- Strong knowledge of trauma-informed and feminist practice frameworks
- Excellent communication, advocacy, and report-writing skills
- Proven ability to manage a caseload both independently and as part of a collaborative team
- Commitment to a human rights-based, client-centred approach
Requirements
- Current driver’s licence
- Valid WWVP card
- Willingness to participate in after-hours and crisis roster
- Available to work weekends
Desirable
- Experience within advocacy or community services
- Knowledge of the ACT community services sector
If you are a compassionate and experienced clinician looking to make a real impact in a crisis and trauma setting, we would love to hear from you.
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