Customer Profiler
- Analyse customer and outlet betting behaviour, identify trends and investigate unusual activity.
- Work with trading and analytics teams to inform customer management strategies and improve profiling capabilities.
- Provide insights that support revenue, yield and risk outcomes while maintaining accurate profiling records.
Your opportunity
Ready to take the next step in your career and expand your impact across the wagering business? As a Customer Profiler within Tabcorp Fixed Odds, you’ll help shape how customer behaviour insights drive smarter commercial outcomes. Sitting at the intersection of trading, analytics and risk, this role exists to strengthen revenue performance while supporting responsible and sustainable growth across the wagering business.
Your role, your impact
Reporting to the Customer Profiling Manager, you’ll play a key role in identifying betting trends, assessing customer behaviour and providing insight that supports commercial decision-making. Your work will help balance revenue, yield and risk outcomes while partnering with teams across the business.
- Analyse customer and outlet betting behaviour patterns
- Monitor real-time alerts and investigate unusual activity
- Partner with trading teams on customer management strategies
- Provide insights that support revenue and yield performance
- Maintain accurate profiling records across key systems
- Collaborate with analytics teams to enhance profiling capabilities
Your winning edge
You’re naturally curious, commercially minded and comfortable working with large volumes of information. You enjoy solving complex problems, building relationships and turning insights into meaningful action.
- Experience interpreting data to support business decisions
- Strong analytical and objective problem-solving capability
- Excellent stakeholder communication and influencing skills
- Ability to thrive in fast-paced, high-pressure environments
- Understanding of wagering, trading or risk environments
- Strong organisational skills and attention to detail
Make your move
Ready to take your next step at Tabcorp? This is your chance to grow your career, expand your impact, and shape what’s next. If you’re ready for a new challenge, we’d love to hear from you.
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