Customer Service & Administration Officer
- Join a company specialising in novated leasing and salary packaging.
- Support the novated leasing area and settlements team with customer service and administrative tasks.
- Manage inboxes, handle calls, and perform data entry.
We are currently seeking a Customer Service and Administrative Assistant to join an organisation based in Melbourne CBD. This is a 3-month temporary opportunity, with the potential for extension depending on business needs and your performance in the role.
You will be working with a company specialising in novated leasing and salary packaging, supporting the novated leasing area of the business and within the settlements team. This role combines customer service and administrative responsibilities, with a strong focus on data entry, inbox management, and handling inbound and outbound phone calls when required.
Key Details:
- 3-month temporary contract with potential for extension
- Full-time hours across Monday to Friday, general business hours
- $36.82 per hour + super (paid weekly)
- Melbourne CBD location with hybrid flexibility (3 days WFH, 2 days in office) Starting ASAP!
Key Responsibilities:
- Manage shared email inboxes
- Handle inbound and outbound customer calls as required
- Perform accurate data entry and maintain CRM records
- Process documentation and maintain electronic filing systems
About You:
To be successful in this role, you will have:
- Previous experience in an office-based customer service and administrative role
- Strong written and verbal communication skills
- Excellent attention to detail and organisational skills
- Confidence working across multiple systems and the ability to learn new technologies quickly
Ready to start immediately? APPLY NOW or email/call Georgina @ SMAART Recruitment on georgina@smaart.com.au/0431293145 if you have further questions.
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