Customer Service (International Freight Forwarding)

Pace Appointments · North Eastern Suburbs Melbourne VIC · Full time
Posted 6d ago

Customer Service (International Freight Forwarding)

KEY POINTS WE FOUND
  • Join a dynamic Customer Service team in the international freight forwarding industry.
  • Manage purchase orders, quoting, and cargo tracking for clients.
  • Utilise Cargowise One system to enhance client service and reporting.

The Company:
Our client is a well known International Freight Forwarder and they are now seeking a Customer Service Superstar to join their ever growing and dynamic Customer Service team. Based in the Northern Suburbs, you will be well placed to offer the very best service to your portfolio of clients. 
  
The Position:
Due to an internal promotion a full time permanent position within a busy and professional Client Services Department has opened up.
You will be responsible for purchase order management, quoting, cargo tracking, collation of data to prepare reports for clients and internal departments, troubleshooting and ensuring your clients understand shipping processes relating to their import requirements.
  
You:
The successful candidate will boast recent customer service experience gained specifically within the international freight forwarding industry along with sound working knowledge of the Cargowise One operating system.  
You are reliable, organised and customer focused. 
Only candidates with Freight Forwarding experience will be contacted for this position
  
Please note: This position is only open to Australian residents.
Pace Appointments is not authorised to issue work permits/visas to non residents.

To apply:
Phone Nathan on ************ or e-mail your CV to *********************************
  
All inquiries are treated in complete confidence.

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Skills

0 of 11 matched
Cargo trackingCargowise oneClient communicationCustomer serviceData collation and reportingFreight forwardingOrganisation skillsPurchase order managementQuotingReliabilityTroubleshooting

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