CUSTOMER SERVICE OFFICER

• Situated in Tamworth
• DS Monday to Friday
• Ongoing role

Customer Service Officer

Programmed are currently recruiting a Customer Service Officer to work for our client in Tamworth.

As the first point of contact with customers, your number one goal will be to ensure that customers receive the best possible service with their equipment solutions.

You'll enjoy variety in your role including:

• Addressing customer needs in person, by phone and email
• Coordinating equipment deliveries, transfers, pick-ups, repairs, breakdowns
• You may also occasionally need to assist customers and colleagues in the yard with loading equipment
• Liaising with suppliers to support customers

What you'll bring to the role:

• Previous face-to-face customer service experience
• A desire to provide amazing customer experience
• General computer skills (MS Word, Excel, Outlook)
• Capability to learn and absorb technical information
• Current driver's licence and reliable transport
• Ability to provide two recent work-related referees

To apply, please follow the link. Applications will be reviewed as received so don't delay!

Who we are

As one of Australia's largest employers, we work with great companies all around Australia and New Zealand to give you the best opportunities to work when and where you want to.

At Programmed, we are committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experiences and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

So it's over to you. If you would like to join our team, APPLY now.

To learn more about working with Programmed, we encourage you to visit our website

Consultant

Holly.Perks@programmed.com.au

Reference number: 78354
Profession:Call Centre & Customer ServiceCustomer Service

Company: Programmed / PERSOLKELLY
Date posted: 7th Oct, 2026