Customer Service Representative - Auto Glass Riverwood Location
- Deliver exceptional customer service to clients
- Process orders, returns, and manage invoices
- Support daily branch operations and maintain inventory
Customer Service Representative | Riverwood | $35.15/hr
Full-Time | Monday – Friday | 7:00 AM – 3:36 PM
Our client, Australia’s leading Auto Glass Supply company, is currently seeking an experienced and motivated Customer Service Representative to join their dynamic team based in Riverwood.
This is a fantastic opportunity for individuals looking for stable, full-time work with the potential to become a permanent team member.
Position Overview
As a Customer Service Representative, you will play a key role in delivering exceptional service to customers, processing orders and returns, managing invoices, and supporting daily branch operations. You will be essential in maintaining strong customer relationships and ensuring a smooth order-to-delivery process.
Key Responsibilities
- Respond promptly to customer enquiries and concerns
- Process sales orders, returns, credits, and payments
- Prepare and issue invoices; assist with banking
- Coordinate deliveries and liaise with freight companies
- Support warehouse operations and delivery scheduling
- Manage inventory, stock transfers, and office supplies
- Report breakages and assist with stocktakes
- Perform regular inventory checks
- Follow up on outstanding payments (as required)
To Be Successful, You Will Have:
- Proven experience in customer service
- Strong written and verbal communication skills
- High attention to detail
- Excellent time management and organisational abilities
- Solid computer skills
- Reliable transport (essential)
What’s On Offer
- Pay Rate: $35.15 per hour
- Hours: Monday – Friday, 7:00 AM – 3:36 PM
- Long-term opportunity with potential for permanent employment
- Supportive team environment with a respected national company
Apply now to take the next step in your career with an industry leader in auto glass supply.
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