Parts Interpreter

Description

Hutcheon and Pearce

Parts Interpreter

Wee Waa, NSW

Position Overview

This is a hands-on role that combines customer service, sales, inventory management, and parts interpretation. You’ll work closely with customers, technicians, and suppliers to ensure parts are sourced, supplied, and delivered efficiently.

The position is primarily Monday to Friday, with Saturday work required on a rostered basis during peak periods and to support branch operations.

What You’ll Be Doing

• Providing exceptional customer service and assisting customers with their parts enquiries
• Interpreting and identifying parts requirements for customers and service technicians
• Promoting and selling parts, attachments, merchandise, and related products.
• Supplying Service Technicians with parts required for repairs and maintenance.
• Processing stock orders and machine down orders.
• Receiving and allocating incoming stock to inventory locations.
• Assisting with parts deliveries and inventory management.
• Maintaining accurate records and supporting stock control processes.
• Following up on backorders and communicating updates to customers and technicians.
• Assisting with merchandising displays and maintaining a clean, organised parts department.
• Participating in training and development programs to build product and industry knowledge.

What You’ll Bring

• Previous experience in parts interpreting, automotive, agricultural, construction, or similar industries.
• Strong customer service and communication skills.
• Ability to interpret parts requirements and provide solutions
• Strong organisational and time management skills
• Ability to work independently and as part of a team.
• Commitment to safe work practices.
• Forklift licence preferred (or willingness to obtain one with our support).

What We’ll Bring

• Above Award Wages
• Ongoing training, development and career progression opportunities
• Work with industry-leading John Deere products and technology
• Staff discounts on John Deere merchandise, parts and products
• Christmas gifts, team events and annual employee celebrations
• Supportive team culture in a family-owned business

Hutcheon & Pearce, the largest Australian family-owned John Deere dealership, with a rich history, spanning over 70 years across NSW. We proudly operate out of 20 locations and are committed to providing quality service in the Construction / Forestry / Agricultural / Lifestyle industry. As a leading provider of John Deere equipment, we’re committed to providing top-notch equipment, exceptional after-sales support, and outstanding service to our customers.

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Want more information?

Contact ************************************.

Resumes are considered upon submission.

Apply today to experience the H&P difference!

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Hutcheon & Pearce are an inclusive employer. We strive to reflect the communities in which surround us, as a result we welcome and encourage applications from skilled people from all walks of life

Company Overview

Hutcheon and Pearce have always been a proud family business. Since 1953, we have grown to more than 560 employees across 20 branches in NSW. As we continue to grow alongside the needs of our customers in the ever-changing agricultural sector, it’s important that we find the best people to join our team. Our rule of thumb is simple: hire for attitude and train for skill. If you have the right attitude for our company, we’ll train you to become the best of the best. From new apprentices and trainees right through to leadership positions, we offer you the flexibility, support and opportunity to grow your career. You’ll notice the difference at Hutcheon and Pearce.