Administrator - Field Service

The Role & Project

MACA requires an experienced Administrator to join our Field Service team located in our corporate office in Welshpool.

The Field Service Administrator provides administrative and coordination support to the Field Service team and Field Service Coordinator, ensuring the efficient delivery of field service operations. The role is responsible for timesheet processing, payroll support, rostering, employee records, training bookings, purchase requisitions, invoice receipting, parts ordering, accommodation and flight bookings, vehicle servicing, and reimbursement claims.

The position also supports mobilisation activities, maintains workforce and training records, assists with vendor engagement and ad hoc labour requirements, and provides day-to-day coordination support to help meet customer and operational requirements safely and efficiently.

Build your future with one of WA’s most trusted contractors.

As a proud Thiess company, MACA is a trusted integrated contracting services group specialising in mining, civil construction, infrastructure, and mineral processing.

We strive to be the best by investing in our people, understanding our clients' needs, and having a relentless focus on continuous improvement. Our social responsibility is what drives us,

Key responsibilities:

• Streamlines labour requests from sites through a dedicated coordinator, freeing operational teams to focus on core site priorities.
• Drives consistent contractor performance, compliance, and competitive cost management through effective vendor liaison and PO management.
• Assists with development of Training Needs Analysis (TNA) to identify skill gaps and workforce development opportunities.
• Supports hiring processes for future employees to meet growing operational demands.
• Plays an active role in employee engagement, fostering a motivated and high-performing workforce.
• Provides critical support to Field Service Coordinators in daily duties and project engagement, including shutdowns and mobilization.
• Enables efficient cost management through diligent tracking of labour expenses and vendor rates.
• Obtain and evaluate quotes to ensure competitive and fair labour rates.
• Manage Purchase Orders and vendor relationships ensuring high service quality.
• Track and update contractor performance and compliance records.
• Maintain and update contractor rosters and mobilisation schedules.
• Enter and verify timesheets accurately for payroll and invoicing.

To be successful in this role, you will have:

• 3 years in field service coordination or administration in resources or construction preferable.
• Proven ability to source labour competitively and manage budgets.
• MS Excel (advanced), ERP systems (e.g., SAP, Pronto), timesheet & rostering tools
• Familiarity with Training Needs Analysis and employee development processes.
• Sound written and verbal communication skills including presentation skills.
• Ability to manage competing priorities, projects, and administrative workflows.
• Good interpersonal skills with people at all levels.
• Effective organisation and planning skills.

What we will offer you:

• A competitive salary and access to a range of corporate discounts and cashback offers from over 350 popular retailers.
• Paid parental leave.
• Access to a dedicated online employee Wellbeing Centre providing education, support and tools to help you live a healthier life.
• Access to salary sacrificing benefits.
• Refer and earn program allowing you to earn up to $2,500 for referring new employees to MACA positions.
• Save up to 10% on your Health Insurance with BUPA, HBF, HCF or Medibank

There are many long-term opportunities available across our business, and more on the horizon. There is always room to grow and develop into the professional you want to be with MACA!

Make Your Mark.

If you want to come with us on our journey, apply with us today!

We’re ready when you are.

MACA is an equal opportunity employer and strongly encourages all females and Aboriginal and Torres Strait Islander applicants.