Posted 3d ago
Duty Manager | Naracoorte
KEY POINTS WE FOUND
- Lead day-to-day food and beverage venue operations, including opening and closing, compliance and venue presentation.
- Coach and motivate front-of-house staff while supporting labour management and rostering.
- Deliver high service standards, resolve customer issues and manage cash handling, reconciliation and reporting.
If you're ready to take ownership of your shifts and build your career with one of Australia's leading hospitality groups, we'd love to hear from you.
What You'll Be Doing
- Leading day-to-day venue operations across food and beverage.
- Delivering exceptional guest experiences while maintaining high service standards.
- Coaching, developing and motivating front-of-house team members.
- Opening and closing the venue while ensuring smooth daily operations.
- Supporting labour management, venue presentation and operational compliance.
- Managing cash handling, end-of-day reconciliation and venue reporting.
- Handling customer enquiries and resolving issues professionally.
- Working closely with the Venue Manager to drive operational success.
What We're Looking For
- Previous experience in a Duty Manager, Supervisor or similar hospitality leadership role.
- A genuine passion for hospitality and a commitment to building a long-term career.
- Strong food and beverage knowledge, with the ability to lead busy service periods.
- Excellent communication and leadership skills, with the ability to motivate and inspire a team.
- Strong problem-solving skills and confidence making decisions under pressure.
- Effective labour management and rostering experience.
- Proficient computer skills.
- Flexibility to work a rotating roster, including evenings, weekends and public holidays.
- Current RSA certificate
What's On Offer
- Permanent full-time position.
- Competitive salary package.
- Ongoing leadership development through our AdVanCe Career Program.
- Career progression across 260+ venues throughout Australia and New Zealand.
- Staff discounts across Australian Venue Co venues.
- A supportive team culture with genuine opportunities to grow your hospitality career.
Take the next step, apply now and become part of the Naracoorte Hotel team!
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Skills
0 of 16 matchedCash handlingComputer skillsCustomer issue resolutionCustomer serviceDecision makingEnd-of-day reconciliationExcellent communication skillsFood and beverage serviceLabour managementOperational complianceProblem solvingStaff coachingStaff rosteringTeam leadershipVenue operationsVenue reporting
Licenses & certifications
0 of 1 matchedResponsible service of alcohol (rsa) certificate