Retail Banking - Personal Banking Consultant - NQ
- Provide personalised service to customers
- Identify individual needs and promote products
- Ensure successful outcomes through problem solving
About The Role
Provide an exceptional level of personalised service to customers and guide them to a successful outcome by identifying individual needs, problem solving and proactively promoting our products and services.
About You
- Excellent listening and communication skills
- Attention to detail and accuracy
- Ability to adapt to change
- Sound mathematical skills
- Sound knowledge in Microsoft Office Suite
- Strong interpersonal skills
- Higher School Certificate or similar qualification
- Experience in a similar retail and customer service position
- FSRA ASIC Tier II Accreditation (within 5 years) (or the willingness to undertake it)
- Previous cash handling experience (desirable)
- Proven sales experience (desirable)
About Us
Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.
Queensland Country have been certified as a Great Place to Work and with over 55 years in business, we continue to shape a phenomenal culture through having our values at the core of what we do. You instantly feel the passion, comradery, and optimism from everyone and can see just how much fun we have as we work together to grow a stronger business and deliver for our Members.
Our Benefits
- Work life balance and flexible working options
- Birthday Leave
- Community Volunteer Leave
- Access to an Employee Assistance Program (EAP)
- Access to our Wellness Program
- Discounts on your Banking and Health Insurance products
- Cultural lunches and social clubs
- Excellent training and development opportunities
How to Apply
To apply for this role please follow the links or apply via our Careers Page. Applications close Thursday 16 July 2026.
To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. If you do have any questions or require other information please contact Alanna on *********.
If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre-employment criminal history check and pre-employment credit history check.
*Queensland Country Bank limited ABN ************** AFSL/Australian Credit Licence *******.*
To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre-employment criminal history check and pre-employment credit history check.
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