Senior Platform Infrastructure Manager LH-07481
- Lead and mentor a team of Senior Platform Engineers.
- Own platform operations, service reliability, and continuous improvement initiatives.
- Drive major incident response and resolution across multiple technology teams.
Infrastructure Lead | Platform Lead | CRM | Infra Manager
Lead critical enterprise platforms. Drive operational excellence. Influence strategic technology outcomes.
We're looking for a Senior Platform Infrastructure Lead to lead a team of senior engineers supporting mission-critical enterprise platforms in a large and complex technology environment. This is a hands-on leadership role for someone who thrives on solving complex challenges, driving continuous improvement, and building high-performing teams. You'll play a key role in platform stability, incident management, release governance, security uplift, and operational maturity.
What You'll Do
- Lead and mentor a team of Senior Platform Engineers.
- Own platform operations, service reliability, and continuous improvement initiatives.
- Drive major incident response and resolution across multiple technology teams.
- Improve release management, change governance, and operational processes.
- Collaborate with architecture, delivery, security, and infrastructure teams to support critical business services.
- Manage vendor relationships and key stakeholder engagement.
- Champion platform security, risk management, and operational resilience.
What We're Looking For 5+ years' experience leading infrastructure, platform, or ICT operations teams Proven experience supporting complex enterprise applications or business-critical platforms Strong leadership, stakeholder management, and vendor engagement skills Experience with incident management, change control, and release governance Background in DevOps, CI/CD, and modern operational practices Excellent problem-solving and communication skills Australian Citizenship is mandatory
Nice to Have
- Salesforce platform exposure
- Experience with GitLab, Splunk, Jira, Confluence, or SAP
- Relevant cloud, infrastructure, or platform certifications
- Experience leading teams of 10+ engineers
What you'll get in return QLD, WA, ACT, VIC, NSW, NT, SA, TAS | Hybrid 1 year + 1 year contract Competitive Market RatesPlease note: Australian Citizenship is a mandatory requirement for this position.
What you need to do now
- If you're interested in this role, click Apply or forward an up-to-date copy of your CV to Vaibhav at Vaibhav.singh@hays.com.au
#3013821
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