Casual Deckhand - Redland Bay
- Provide exceptional customer service to passengers.
- Assist in the safe operation and maintenance of the vessel.
- Participate in emergency response plans and ensure compliance with safety protocols.
South East Queensland
Join an award-winning ASX-listed transport company
Access to a range of Employee Benefits
Training and career development opportunities
About the Role
The role of casual Deckhand - Redland Bay will provide exceptional customer service and assist in the safe operation, maintenance and upkeep of the vessel.
Working closely with vessel crew, key duties include:
- Provide excellent customer service
- Assisting with safe daily operations of the vessel
- Identify and notify Master/Operations of safety concerns and assist with implementation to prevent incidents
- Participate and contribute to emergency response plans
- Monitor and organise passenger loading safely and efficiently while providing clear directions to passengers
- Responsible for general maintenance and overall cleanliness of the of the vessel
- Securely moor the vessel at each pontoon, coil mooring lines neatly at the completion of each trip and inspect and splice mooring lines when required
- Carry out deck patrols during shift and ensure the vessel is protected from being damaged when in its berth
- Understand and meet the requirements detailed in the vessel’s Safety Management System, to actively participate in emergency response procedures
- Manage ticket sales and checks ensuring compliance
About You
- Provides exceptional customer service
- Understands and has a commitment to adhere to all Work Health and Safety (WH&S)
- Demonstrates a high level of attention to detail
- Works harmoniously within and across teams
- Availability to work across a 7-day roster including weekends and public holidays
- Be well presented and possess a polite and professional approach
Skills, Qualifications and Experience
Essential
- General Purpose Hand (GPH) - Certificate of Competency (minimum requirement)
- Provide First Aid (HLTAID011) and CPR
- High level of computer literacy including various software packages
- Highly developed interpersonal and solution focused skills
- Experience working effectively within and across diverse teams
- Strong and effective communication skills
Desirable
- Experience in the maritime transport industry preferred
- Hold a current Responsible Service of Alcohol (RSA) certificate
- Provide Advanced First Aid (HLTAID014) and CPR
- Coxwain NC - Certificate of Competency
About Us
SeaLink South East Queensland is the largest marine operator in Moreton Bay operating vehicle and passenger ferry services to Straddie, Southern Moreton Bay Islands and the Moggill Ferry.
SeaLink South East Queensland is part of SeaLink and provides safe and reliable marine transport services, connecting people and communities to destinations across Australia for work, education, essential services, and leisure. Operating routes to Kangaroo Island, Rottnest Island, North Stradbroke Island, the Bay Islands, Magnetic Island, Palm Island, and along the Brisbane River and in Gladstone, SeaLink plays a vital role in keeping communities connected. We are passionate about bringing people together, sharing experiences and creating memories.
SeaLink, is part of the Kelsian Group, Australia’s largest integrated multi-modal transport provider and tourism operator, with established bus operations in Australia, USA, Singapore, London and the Channel Islands. Kelsian provides essential journeys for our customers by delivering safe and intelligent transport solutions designed to improve the sustainability and liveability of the communities we serve.
How to Apply
Click APPLY to complete your application, which will include uploading a copy of your resume and a cover letter explaining why you should be considered for this position.
We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, LGBTQIA+, people with disability and people from diverse cultural backgrounds.
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