ICT Officer - Desktop Support
- Provide technical support for staff and stakeholders using IT products and services.
- Assist with network and application access, and the delivery, installation and maintenance of IT equipment.
- Strong focus on service delivery and communication skills.
Admin & HR - Alice Springs
Come and join a progressive organisation delivering community-led programs with the Northern Territory's largest Aboriginal Community Controlled Health Service.
Full-time Contract
37.5 hours per week
$82,426 - $91,689 per annum
Total Effective Package*
$102,928 - $113,490
About the role
The role of the Desktop Support Officer is to provide technical support for staff, guests and other stakeholders using IT products and services. This includes assisting with network and application access and the delivery, installation and maintenance of computers, notebooks, desk phones and mobile phones.
To be considered for this position, you will require:
- Certificate IV qualification or studying towards in a relevant field or equivalent experience.
- Willingness, ability and appropriate levels of health and fitness to travel to and work from remote locations.
- Hold a valid NT Driver's licence.
- Strong written and verbal communication skills with strong focus on service delivery.
- Has long-term interest in the IT industry, enjoys learning about and working with the latest IT products with a willingness to undertake training and obtain relevant certifications
What we offer:
Congress offers rewarding career options and a wide range of employee benefits including:
- Work that is community-led, impact-focused and a part of the bigger picture.
- Opportunities to grow, including 15 days of professional development per year, with pathways including master's programs and study placements.
- A flexible work policy including flexible start and finish times, compressed work weeks, part-time and casual roles, job sharing, hybrid work models and the possibility to purchase additional paid leave.
- Salary packaging for full-time, part-time and casual employees.
*Total Effective Package includes base salary, district allowance, superannuation, leave loading, and estimated tax saving from salary packaging options
Got you interested?
Don't meet all the role requirements, but think you'd be a great asset to our team? We'll never know unless you hit the Apply Now button.
For more information on this role contact our Senior System Administrator,
Trevor Osborne on 0455 556 293 or trevor.osborne@caac.org.au
Applications close when a suitable applicant is found.
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