Resourcing Coordinator
- Responsible for producing and amending daily shift rosters and Duty Sheets.
- First point of contact for team member queries regarding rostering.
- Analyse daily shift roster for efficiencies and compliance.
Better begins here
Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
The role
The Resourcing Coordinator is responsible for utilising workforce planning systems to produce accurate and optimal Daily Shift Rosters and Duty Sheets for team members, ensuring efficient and cost-effective allocation of resources on a day-to-day basis.
The role must quickly respond to changing environments and ensure resources are allocated in compliance with the relevant Enterprise Agreement and in consideration of specific departmental requirements to deliver best-for-Crown outcomes.
Please note we have both permanent and fixed term opportunities available.
You will be required to work on a rotating roster and shifts can be anywhere between 6am - 10pm (Monday - Sunday)
Responsibilities include:
Produce, publish and amend daily shift rosters and Duty Sheets to meet business unit requirements.
Receive sick calls within WFP team hours of operation, ensure coverage as required and update rosters accordingly.
Analyse daily shift roster to identify efficiencies and shortfalls to ensure best practice labour management.
First point of contact for team member queries regarding day of operations rostering – triage, prioritise and action accordingly. This includes via phone and email.
Correct roster errors or violations highlighted by VR work rules to ensure compliance prior to publishing daily rosters.
Regular auditing and updating of data in VR against files and departmental information.
About you
You’ll bring the following:
1-2 years experience working within a Workforce, Scheduling or Rostering environment
Strong Excel skills and efficient with MS Office
Excellent customer service and stakeholder engagement
Strong analytical and problem solving skills
Excellent attention to detail and ability to work under pressure and meet tight deadlines
Proficiency using Virtual Roster or similar rostering systems (advantageous but not essential)
On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.
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