Collections / Call Center
- Proactively contact 60+ business customers daily to pursue outstanding debts.
- Process and allocate bank deposits to customer accounts and manage email inbox.
- Maintain accurate financial records and support month-end closing and reporting.
We are seeking a proactive and detail-oriented Collections Officer to join our client's dynamic team.
You will thrive in a fast-paced, outbound phone based environment and enjoy building strong relationships with both internal and external stakeholders.
Key Responsibilities:
- Contact 60+ business customers daily to pursue outstanding debts
- Process and allocate all bank deposits to customer accounts
- Manage the email inbox.
- Set up new customer accounts and process credit card payments.
- Maintain accurate financial records and documentation.
- Respond to staff and customer enquiries and resolve unpaid invoices.
- Support month-end closing and reporting requirements.
About You:
- Extensive experience in a similar collections or call center role.
- Excellent communication and time management skills.
- High attention to detail and accuracy.
- Solid MS Office skills, especially Excel, Word, and Outlook.
This role is offered with full time hours and is based on-site.
Please note that you will be working on a slight shift pattern from the office in Regency Park between 7am and 5.30pm Monday to Friday.
for further information and a confidential discussion, please call Donna Thomas on *********** or apply via the link provided.
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