Senior Project Support Officer - ICT

Support governance, reporting and project delivery within a major digital transformation program

Your new company
Hays is partnering with a large Queensland Government organisation undertaking a significant digital transformation initiative aimed at enhancing critical services and operational capability. As part of a high-performing project team, an opportunity has become available for an experienced ICT Project Coordinator to support the successful delivery of a complex and impactful program of work.
Your new role
As the ICT Project Coordinator, you will play a key role in supporting project governance, reporting, stakeholder engagement, and delivery activities. Working closely with project managers, governance forums, and business stakeholders, you will ensure project information is accurate, actions are tracked, risks are managed, and delivery milestones remain on schedule.
Your responsibilities will include:

• Preparing, reviewing, and quality assuring project artefacts, governance papers, reports, and presentations.
• Providing secretariat support for governance boards, including agenda preparation, meeting coordination, minute taking, and action tracking.
• Maintaining RAID logs and supporting the identification, monitoring, and escalation of project risks and issues.
• Assisting with project reporting, status updates, and governance documentation.
• Ensuring project documents are maintained, compliant with standards, and appropriately stored within approved systems.
• Supporting project scheduling activities by tracking milestones, deliverables, dependencies, and key project events.
• Coordinating meetings, workshops, and stakeholder forums, including preparation of materials and follow-up actions.
• Working collaboratively with project team members and stakeholders to support effective project delivery.

What you'll need to succeed

• Proven experience in a Project Coordinator, PMO Coordinator, Project Officer, or similar project support role.
• Strong understanding of project governance frameworks, reporting processes, and project documentation standards.
• Experience maintaining RAID registers, action logs, schedules, and status reporting.
• Excellent organisational skills with the ability to manage competing priorities and deadlines.
• Strong written communication skills with experience producing professional project documentation and meeting minutes.
• Effective stakeholder engagement and relationship-building abilities.
• Experience supporting ICT, digital, technology, or transformation projects will be highly regarded.
• Proficiency across Microsoft Office Suite, including Word, Excel, PowerPoint, and Teams.

What you'll get in return

• Opportunity to contribute to a high-profile digital transformation program.
• Collaborative and supportive project environment.
• Exposure to senior stakeholders and project governance forums.
• Competitive day rate contract opportunity.
• Potential for extension based on project requirements.

What you need to do now
If you're an organised Project Coordinator with strong governance and stakeholder management experience and are looking to contribute to a meaningful technology and transformation initiative, click "Apply Now" or contact Hays Technology for a confidential discussion.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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