Residential Care Officer

Position: Residential Care Officer

Position Type: Full-Time

Salary: $75,000 to $80,000 plus superannuation per annum

Location: Revesby NSW 2212

Our client is looking for people who show up, care deeply, and do the right thing even when no one is watching.

We’re building a team of Residential Care Officers who are dependable, genuine, and committed to making a real difference for people living with disability in their homes.

About the Role

The Residential Care Officer is responsible for providing skilled residential care, supervision and support to NDIS participants. The RCO works closely with Care Coordinators, Support Workers, Clinical and Compliance staff, Behaviour Support Practitioners, allied health professionals and other members of the participant's support network.

Key responsibilities include:

• Supporting personal care, household routines, meals, medication assistance and community activities
• Following individual support, care, health and behaviour support plans
• Developing a detailed understanding of each participant’s abilities, communication needs, routines, risks and goals, and contributing observations to support planning and reviews
• Observing changes in participants’ health, wellbeing, behaviour and support needs, and escalating concerns
• Monitoring how well-established support strategies are working and sharing feedback with care coordinators, clinical staff and other relevant professionals
• Monitoring progress towards participants’ goals and sharing observations with the wider care team
• Helping participants build and maintain independent living skills and take part in decisions about their daily routines and home
• Completing accurate shift notes, handovers, incident reports and other participant records
• Helping maintain a safe, welcoming home and supporting consistent practices across the residential team
• Identifying and reporting safety, accessibility, equipment or maintenance concerns in the residence
• Helping other support workers understand participant routines and approved support strategies, and contributing to clear shift handovers
• Providing complex or high-intensity supports

Who Will Thrive in This Role?

We’re interested in people who are dependable, compassionate and professional.

Requirements:

• Certificate III and IV and above education in disability, individual support, health, welfare or a related field
• At least 3 years of experience supporting people with disability and complex support needs in a residential, disability, community care or healthcare setting
• Have experience following individual care or support plans and documenting changes in a person’s needs or progress
• Communicate clearly, work well with others and know when to escalate a concern
• Understand boundaries, privacy and safeguarding
• Show respect to participants, families and colleagues
• Are open to feedback, training and growth

Training, Safety and Compliance

You’ll receive:

• comprehensive orientation and ongoing training
• participant-specific training and competency assessments where required
• support from our coordination and clinical teams when you need help

All roles require the relevant checks, training and competencies, including NDIS Worker Screening, First Aid and CPR, and a Working with Children Check where required.

Applications close on 6 December 2026.