Posted 14d ago
Customer Service / Sales Consultant
KEY POINTS WE FOUND
- Handle inbound sales enquiries and warm outbound leads by phone and email, providing customer service and building client relationships.
- Manage commercial customer accounts, support on-road operations and resolve issues, and recommend process improvements.
- Coordinate customer-focused events, webinars and promotions while working towards shared team goals.
This is your opportunity for an experienced Customer Service / Sales Consultantto be part of a business that is constantly growing and getting better. In this role, you will respond to phone and email inquiries, deliver exceptional service, and build strong client relationships to ensure high levels of satisfaction.
The Role
- Respond to all sales inquiries, via both inbound phone calls and warm outbound leads.
- Take messages for overflow calls taken for other departments.
- Daily management of on-road operations and on-road problem-solving.
- Review and recommend improvements to current systems and processes.
- Account management of current commercial customers.
- Outbound communication to existing and potential customers.
- Coordinate events, webinars, and promotions to engage with potential customers.
What do you need?
- Previous relevant experience is desirable, but we are willing to teach the right person.
- Outstanding communication skills and the ability to multitask.
- Energy, vibrancy, and a genuine motivation to succeed.
- Exceptional capacity for building rapport.
- Love being a part of a team that strives to achieve mutual goals.
- Strong computer literacy.
If this sounds like you, apply now!
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Skills
0 of 15 matchedAccount managementClient relationship managementComputer literacyCustomer serviceEvent coordinationExcellent communication skillsInbound salesMultitaskingOn-road operationsOutbound salesProblem solvingProcess improvementRapport buildingSalesTeamwork
Superior People Recruitment