Assistant Store Manager - TKD
- Support the Store Manager in leading the retail team, driving sales and delivering excellent customer experiences.
- Oversee daily store operations, including stock, merchandising, WHS compliance and team performance.
- Coach and develop team members, with flexibility to act as Store Manager and work scheduled weekends.
About the role
We're looking for a hands-on and customer-focused Assistant Store Manager to support the Store Manager in leading a high-performing retail team. This role plays a critical part in driving sales growth, delivering exceptional customer experiences, maintaining operational excellence and fostering a safe, engaged and productive workplace culture. You'll lead from the front, coach and develop team members, and step into Store Manager responsibilities when required.
This role operates on a rotating roster, so flexibility to work weekends when scheduled is required.
What you'll be doing
- Drive sales, gross profit and overall store performance to achieve business targets.
- Lead, coach and develop team members to deliver exceptional customer service and sales results.
- Build strong customer relationships and ensure a consistently outstanding customer experience.
- Support recruitment, onboarding, training and performance management of team members.
- Ensure compliance with WHS, company policies, procedures and operational standards.
- Oversee day-to-day store operations, including stock management, merchandising and acting as Store Manager when required.
We're looking for someone who:
- Proven retail leadership experience in an Assistant Store Manager, Department Manager or Team Leader role.
- Trade background, retail tooling, maintenance or DYI home expert – any experience with wide range of tools is highly regarded
- Demonstrated success achieving sales targets, KPIs and commercial outcomes.
- Strong people leadership skills with experience coaching, developing and managing team performance.
- A customer-first mindset with a proven track record of delivering exceptional service and building customer relationships.
- Strong commercial acumen and the ability to balance operational execution with business performance.
What's In It For You
- Exclusive Perks: Team Member discount card for Kmart, Bunnings, Target & Officeworks, FREE One Pass subscription & Wesfarmers discounted offers from over 400 retail partners
- Continuous training and career development opportunities
- Team events, celebrations, award recognition and prizes
- Employee Assistance Program: wellbeing support for you and your immediate family - covering counselling, coaching, financial advice, legal guidance, nutritional services, & more!
- Refer-A-Friend program – earn up to $2,000 for each referral!
- Ability to purchase up to 4 weeks’ additional annual leave
- Generous paid parental leave policy
- Free onsite parking and more!
Next Steps
If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them.
As part of our recruitment process and commitment to safety, you will be required to undertake background checks (which will include a pre-employment medical assessment involving drug & alcohol testing).
Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.
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