Casual Bookings Officer
- Join a caring and inclusive team as a Booking Officer.
- Provide exceptional customer service and manage facility hire bookings.
- Work flexible hours including weekends and after-hours.
Booking Officer (casual)
We are looking for an enthusiastic, energetic and experienced Booking Officer to join the team in a casual capacity.
At The Town of Victoria Park, we believe in creating a workplace that is not only successful and diverse but also caring and kind. We are committed to fostering a sense of belonging where every team member feels appreciated, safe, and valued. Our dynamic career opportunities and proactive, inclusive culture make us a great place to grow your career.
About us
Warm and Welcoming Environment: Be part of a connected and caring team that prioritises your wellbeing.
Career Development: Take advantage of opportunities to diversify and grow your career with us. We welcome newcomers to the industry and will support your professional journey.
Employee Wellbeing: Participate in our comprehensive wellbeing programs and enjoy free use of the pool and gym.
Community and Culture: Be part of a vibrant community with lots to offer. Our teams are built on strong organisational culture, with open communication channels and accessible leadership.
Your new role
Reporting to the Business System Coordinator, you will be responsible for customer service, administration, facility audits, facility preparation, and processing of facility hire bookings across the Leisure Facilities Service Unit.
The role also includes providing weekend and/or after-hours Duty Supervisor coverage, with responsibility as the primary responsible officer for the facility during these periods.
The Booking Officer role is the first point of contact for the public for the administration of all facility and reserve hire bookings.
This role is required to work regularly on weekends and outside business hours.
This recruitment pool will be used to fill current and future opportunities. We’ll review applications on an ongoing basis, and if your skills and experience align with a role, we may contact you to discuss the next steps, including further assessment or an interview.
As vacancies may arise at different times, you may not hear from us right away. If you aren’t contacted immediately, please don’t be discouraged; your application will remain in the pool and may still be considered for suitable opportunities that become available during the life of the pool.
What you’ll need to succeed
- Excellent communication skills and attention to detalil
- Positive attitude and customer focus
- Able to work efficiently and unsupervised
- Current National Police Clearance
- Able to exercise sound judgment under pressure and work well in a team environment
- Current senior first aid certificate
- Ability to prioritise tasks in a fast-paced environment, make informed decisions and manage enquiries from multiple channels (reception, phone, email, online, SMS).
- Exceptional customer service skills and a positive and enthusiastic approach
The benefits of working for us
- Hourly rate of $47.98 (including 25% loading) per hour
- Up to 18% Council superannuation contribution.
- Easy access to public transport and our famous Albany Hwy café strip.
- Free use of gym and aquatic facilities (conditions apply).
Sound like you?
For further information on this position and how to apply please visit our website, **************************
All applications must address the bolded selection criteria in the position description. This should be included in your cover letter and accompanied by your CV.
The Town of Victoria Park is committed to equal employment opportunities and providing employees with a work environment free of discrimination and harassment.
We welcome applicants from a diverse range of backgrounds. Applicants who identify as Aboriginal, live with a disability, CaLD or LGBTQIA+ are encouraged to apply.
Closing date: 6 pm Thursday 22 October 2026
Attachments:
- Booking Officer (1300.01) - September 2026.pdf
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