Business Development Representative
- Drive pipeline growth and appointment setting across enterprise customers.
- Engage and qualify new opportunities within the IT services space.
- Conduct proactive outreach and maintain accurate CRM records.
We’re partnering with a leading Managed IT Services & Infrastructure Solutions organisation that is scaling its sales function and looking for an experienced Sales Development Representative to drive pipeline growth and appointment setting across enterprise customers.
This is a key front-line role working closely with Account Executives and Presales Engineers to identify, engage, and qualify new opportunities within the IT services space. Alot of the accounts and leads will be supplied we need someone to find the rright people in the accounts and get the sales team out to meet them. Training provided!
What You’ll Be Doing
Lead Generation & Prospecting
- Identify and research potential customers through inbound enquiries, LinkedIn, CRM tools, and outbound prospecting
- Use sales intelligence platforms and structured research to build targeted account lists
- Engage prospects across phone, email, and social channels to generate interest and conversations
Qualification & Pipeline Development
- Qualify leads using structured frameworks (e.g. BANT: Budget, Authority, Need, Timeline)
- Understand customer pain points and align them to relevant IT services and solutions
- Maintain accurate CRM records and ensure pipeline is always up to date
- Track key activity metrics including calls, emails, meetings booked, and conversion rates
Outreach & Appointment Setting
- Conduct proactive outbound outreach with a strong focus on personalisation and engagement
- Book qualified meetings and product discussions for Sales Executives and Presales Engineers
- Ensure seamless handover of qualified opportunities with clear context and insights
What We’re Looking For
- 2–3+ years’ experience in an appointment setting role
- MUST have generated appointments in enterprise orgs
- Exposure to IT hardware or infrastructure sales is a bonus
- Outbound prospecting skills (cold calling, email, LinkedIn/social sales)
- Proven ability to qualify leads and build strong sales pipeline
- Confident communicator, strong commercial instincts and resilience
Why Join?
- Work with a growing Managed IT Services & Infra Solutions provider
- Strong alignment with Sales and Presales teams
- Clear opportunity to progress into broader sales roles
- Exposure to enterprise customers and complex IT environments
- Competitive base salary + commission structure
If you’re a high-energy sales rep who thrives on creating opportunities and building pipeline in the IT services space, please APPLY or email Peter peterm@halcyonknights.com.au
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