Retail Assistant / Clinic Manager
- First point of contact for audiology customers handling enquiries in person and over the phone.
- Guide customers through pre-screening tests and troubleshoot hearing aid issues.
- Support the Audiology Business Owner with day-to-day clinic operations and lead training for retail team members.
As the first point of contact for audiology customers, you’ll handle enquiries in person and over the phone, guide customers through pre-screening tests, troubleshoot hearing aid issues, and support the Audiology Business Owner with the day-to-day running of the clinic. You’ll also lead training for retail team members to ensure they understand audiology services and can provide consistent, high-quality support.
This is an exciting opportunity for a motivated Retail Assistant ready to step into a Clinic Manager pathway. With a structured training program, you’ll be supported to quickly develop into a senior role.
Working across our Orange store, you’ll support day-to-day clinic operations, deliver exceptional customer service, coordinate appointments, and help maintain high standards across hearing screenings and bookings.
We offer flexibility to suit your lifestyle, with Full-Time (38 hours per week, Monday–Friday) available for those seeking stability and consistency. We also welcome Part-Time applicants (24–30 hours per week), with a preference for coverage across the week. Flexible shorter days, such as 9:00am–3:00pm, can be accommodated, making this an ideal opportunity for those balancing school pick-ups or looking for greater work-life balance.
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Skills
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