RECEPTION ADMIN SUPPORT

Verto · Casino NSW 2470 · Full time
Posted 13d ago

RECEPTION ADMIN SUPPORT

KEY POINTS WE FOUND
  • Welcome clients and customers at VERTO’s Casino office, manage client flow and provide front-desk customer service.
  • Complete reception and administrative duties, including phone enquiries, sensitive file management and archiving.
  • Maintain office and training-room facilities and provide administrative support to Employment Consultants.

  • Great first step into an Employment Services career
  • An opportunity to obtain a formal qualification; Certificate 3, 4 or Diploma
  • Access to internal traineeship and leadership programs

Reception - Administrative Support Role based in Casino

As the front desk receptionist, you'll be the initial point of contact for customers accessing VERTO services at our local office. You'll manage client flow, ensure excellent customer service, and support our employment services teams in assisting candidates to secure sustainable employment with local employers. 
 
About the role…

This role will require you to:

  • Deliver outstanding customer service
  • Be the first point of contact for clients & customers of VERTO
  • Complete front desk reception duties
  • Complete administrative duties
  • Attend to customer enquiries over the phone and front counter 
  • Maintain training room and office facilities
  • Complete sensitive file management and archiving
  • Assist Employment Consultants as required  

What we offer….

  • An opportunity to commence a career in Employment Services
  • Internal traineeship and leadership programs
  • Access to company sponsored formal qualifications. Certificate 3, 4 or Diploma
  • Salary packaging with up to $15,900 tax free options.
  • Additional $2,650 Meals and Entertainment tax free salary packaging benefits
  • Above award leave entitlements including 5 weeks annual leave.
  • Salary continuance insurance
  • Access to free counselling though our Employee Assistance Program 

About us....

VERTO has been operating as a not-for-profit organisation that positively transforms the lives of individuals through the services we offer for over 40 years. These services include:

  • Employment Services
  • Training
  • Indigenous Services 
  • Community services 
  • Tenants Advice & Advocacy
  • Financial Counselling  

VERTO is an equal opportunity employer and welcomes applications from Aboriginal and Torres Strait Islander peoples, people with disability and people from culturally diverse backgrounds. We are committed to providing a safe, respectful and inclusive environment for children, young people and vulnerable people. All VERTO team members share responsibility for maintaining a culture of safety, respect and inclusion. We welcome requests for reasonable adjustments to support participation throughout the recruitment process.

Interested?

Please apply as soon as possible, as applications will be reviewed as they are received.
We encourage you to provide a tailored resume and cover letter that showcases your skills, experience, and suitability for the role.
Successful candidates will need to provide:

Successful candidates will need to provide:

  • A current NSW Working with Children Check, QLD Blue Card or ACT Working with Vulnerable People registration, depending on your location.
  • New National Police Check
  • Right to Work Check 
  • Hold a current driver’s licence (Provisional P1 or P2, or unrestricted).
  • myID 

Need more information?
Please contact Human Resources via email at hr@verto.org.au 
Alternatively see our website at https://www.verto.org.au

Salary Packaging is available to all VERTO employees through AccessPay, more information can be found at https://accesspay.com.au.

Applications will close: The selection process will commence upon the receipt of applications & will close at 9am Monday the 23rd of November 2026 or prior, if a suitable candidate is found.

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Skills

0 of 9 matched
Administrative supportArchivingCustomer serviceExcellent communication skillsFacility managementFile managementOrganisationPhone enquiriesReception

Licenses & certifications

0 of 3 matched
Current drivers licence (provisional p1 or p2, or unrestricted)Current nsw working with children checkNational police check

Perks & benefits

0 of 8 matched
Above-award leave entitlementsCompany-sponsored formal qualificationsEmployee assistance programFive weeks annual leaveFree counsellingInternal traineeship and leadership programsSalary continuance insuranceSalary packaging