Retail Assistant
- Deliver outstanding customer service and expert product recommendations
- Keep the store looking vibrant and well-stocked
- Assist customers with queries in a friendly, professional manner
Love Retail? Join Our Team
At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!
The Role:
The Cairns Store is a true destination store offering the best of Tropical North Queensland gift and souvenirs ideas from local artisans.
Offering plush toys, children’s & adult apparel, local sporting team apparel, gourmet gifting, and souvenir items, the Cairns Store delivers an authentic experience of the Far North Queensland and the Great Barrier Reef before flying back home.
We’re looking for Casual Retail Assistants to join our team at Cairns Airport. If you love customer service, fast-paced environments, and making shopping fun, this is your chance to shine!
What You’ll Do:
✅ Deliver outstanding customer service & expert product recommendations
✅ Stay ahead of trends with ongoing professional training
✅ Keep the store looking vibrant & well-stocked
✅ Process transactions smoothly & efficiently
✅ Assist customers with queries in a friendly, professional manner
What We’re Looking For:
✅ Passion for customer service & sales
✅ Confident communicator with a positive attitude
✅ Well-groomed & professionally presented
✅ Retail experience? Great! But not essential—we’ll train you!
✅ Flexible availability (early mornings, nights, weekends & holidays)
✅ Valid working rights & ability to obtain an Aviation Security ID Card
Perks & Benefits:
🚗 Parking – Based on location we offer free/subsidised airport parking for our employees
✈️ Dynamic Airport Environment – Work where no two days are the same
🛍️ Staff Discounts – Get exclusive discounts on products in our stores + extra savings on water & hot beverages
🚀 Career Development – We offer opportunities to upskill, take on new challenges and grow your career within our vibrant network
👨👩👧 Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements
🎁 Employee Referral Program – Refer your awesome network for a chance to receive a reward + go into the running to win an end-of-year bonus
💆♀️ Wellbeing Leave – From day one our permanent employees receive a paid Wellbeing Leave day
🤝 Employee Assistance Program - Everyone has FREE access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it
We Value Diversity & Inclusion
At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.
Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.
📢 APPLY NOW and let’s make travel retail magic together!
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Skills
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