Office Manager

Access Furniture Removals Pty Ltd

Full Time Office Manager (38 hours)

Brief details about the position:

·Permanent full-time position

·38 hoursper week

·$80,000 - $85,000 per year + superannuation

• Oversee daily office operations, ensuring efficient administration, customer service and coordination of removal bookings.
• Implement, review and maintain office systems, procedures and policies to improve booking processes, documentation and communication between office staff and removal teams.
• Supervise administrative and customer service staff, including allocating duties, monitoring performance and arranging training.
• Liaise with clients, removal teams, suppliers and storage partners to ensure accurate booking information and timely coordination of services.
• Manage office budgets and administrative expenditure, oversee invoicing and payment records, and assist with accounts payable and receivable.
• Oversee records management, ensuring client details, quotations, removal bookings, job sheets and service agreements are accurately maintained and securely stored.
• Ensure office compliance with workplace health and safety requirements and coordinate maintenance of office equipment and facilities.
• Coordinate human resources administration, including recruitment support, onboarding, staff rosters, leave records and timesheets.
• Prepare administrative and operational reports for management, identifying booking issues, customer service concerns and opportunities to improve office efficiency.
• Monitor office supplies and packing material stock records, coordinating procurement with suppliers and removal teams to support scheduled bookings.

Skills and Required Experience

You must have:

·At least diploma in business or any related field

·Minimum 1 years’ experience required

·Excellent communication skills

·Strong leadership skills with the ability to supervise, motivate and develop staff.

If you are interested in this job, please email your resume to **************************