Retail Sales Executive

Job description:

• Receive the customer and engage with the customer to understand the customer’s requirements.
• Introducing various product offerings to the customers and facilitate customer’s buying decision.
• Prepare the estimate of the products selected and completing the sales transaction through PDA Device.
• Achieve category wise sales target for the allocated section.
• Promote and enroll customers in Schemes, highlighting and promoting its benefits.
• Supporting customers in scheme opening process.
• Engage children with suitable gifts (balloons, coloring books etc.)
• Understand the queries and complaints from the customer and address the right solution (take support from store leadership wherever required).
• Managing customer experience in the assigned section as per established guidelines, support in all after- sales queries.
• Identify potential customers and referring them to the store.
• Tele calling (if applicable)- calling up new customers, inviting existing customers and leads promotional events, campaigns etc.
• Appropriate Packing of Products according to the Product Category.
• Responsible for proper and attractive display of the products at the appropriate counter free from dust and dirt daily.
• Monitor the stock in the section and ensure adequate stock for sales.
• Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated.
• Report on the stock sold in the section for reordering to the sales manager for timely stock replenishment.
• Monitor the dead stock and liaison with the store manager to minimize the same.
• Transfer the stock to the locker at the close of the day; maintain safety of jewelry displayed to customers and communicate promptly to the superiors about any potential theft.
• Adhere to cost saving practices undertaken in the store.
• Providing discounts within one’s limit, obtaining approval from store leadership for further discounting (if any).
• Billing- entering accurate details of customers (Name, Address, Date of birth etc.)
• Support sales team for collection of cash and card transactions from customers.
• Develop and maintain relationships and network with competitors to leverage leading practices & learning to improve store level processes.
• Provide support for the marketing team for potential customer visits and exhibitions.

Qualification and Experience/ Profile

• 2 years’ retail sales experience
• Good communication skills and immaculate grooming
• Strong selling skills and customer oriented
• High School - graduates preferred

Job Type: Casual

Work Authorization:

• Australia (Required)

Location:

Highpoint Shopping Centre, in Maribyrnong, Australia

Work Location: In person

Application Deadline: 15/10/2026

Expected Start Date: 20/11/2026