- Manage collections activity through outbound/inbound calls and email follow-ups.
- Ensure accurate daily processing of banking and allocations.
- Collaborate across departments to resolve billing issues and support account management.
- $80K - $85K plus Super + Potential Attractive Bonus
- Port Melbourne
- Growing team
A leading organisation in Port Melbourne is seeking a Credit Officer who thrives on collections, enjoys building rapport with internal and external stakeholders, and wants genuine variety in their day.
This role sits within an established, supportive team and reports to the Credit Manager. While collections is the core focus, you’ll be cross‑trained across all areas of credit, giving you exposure to banking, allocations, new accounts, credit reviews, and broader AR processes.
Key Responsibilities:
- Collections activity — outbound/inbound calls and email follow‑up across your ledger
- Banking and allocations — ensuring accurate daily processing
- Account reconciliations — maintaining accuracy across customer accounts
- New account setup — processing credit applications and conducting limit reviews
- Query resolution — partnering with customers and internal teams
- Journal posting — supporting month‑end and adjustments
- Cross‑department collaboration — resolving billing issues and supporting smooth account management
About You:
- Experience in Credit Control/Collections
- Strong communication skills with confidence engaging diverse stakeholders
- High attention to detail and accuracy
- Proficient in Microsoft Excel
- Organised, proactive, and comfortable managing competing priorities
- Enjoys working both independently and within a collaborative team
Apply Today:
Perfect for someone with strong AR/Credit/Collections experience who enjoys the credit profession and wants to continue growing in this area, rather than transitioning into Accountant roles.
Email vanessa@kbhsolutions.com.au if you have any queries.
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