Retail Manager
- Lead, recruit, train and retain a high-performing retail team, including guiding staff through changes and new product or service introductions.
- Manage daily store operations, including rostering, inventory, visual merchandising, purchasing, pricing, promotions and compliance.
- Drive sales targets and customer service while overseeing budgets, financial reporting, banking and stock records.
Butterfly Shop is looking for a professional and skilled Retail Manager to join our team. This is a permanent, full-time position, offering a salary of up to $79,423.00 based on your experience. The successful candidate will be responsible for leading and motivating our passionate team, driving employee engagement, and fostering a high-performing team culture. They will deliver an exceptional customer experience through a strong focus on sales performance, in-depth product knowledge, and building long-lasting customer relationships.
Your duties will include:
- Successfully guide teams through change and the introduction of new products, services, and technologies.
- Drive team engagement, product knowledge, sales performance, and customer service excellence.
- Oversee daily store operations, including rostering, determining product mix and stock levels, inventory management, visual merchandising, and service standards.
- Develop and implement purchasing and marketing strategies, including product pricing, promotions, and advertising activities.
- Recruit, train, develop, supervise, and retain a high-performing team.
- Maximise in-store efficiencies to deliver profitable outcomes and achieve sales targets and KPIs.
- Manage financial reporting, banking, stock records, budgeting, and operational compliance.
- Deliver exceptional customer service, provide advice on products, and resolve escalated customer issues.
- Ensure compliance with workplace health and safety regulations and relevant operational policies.
Ability to commute/relocate:
• Kuranda QLD 4881: Reliably commute or planning to relocate before starting work (Required)
Experience:
• Fashion retail: 2 years (Preferred)
Language:
• English and Japanese (Required)
Licence/Certification:
• Responsible Service Alcohol, Food Handling Certificate. (Required)
Work Authorisation:
• Australia (Required)
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