Office Manager
- Manage daily operations at the Deakin clinic and provide coverage at other Canberra locations as rostered.
- Lead and support reception and administration staff, including staff allocation, training and development.
- Oversee patient flow, billing and banking processes, enquiries and complaints, while maintaining clinic procedures and privacy standards.
We are seeking an experienced and motivated Office Manager to run daily operations at our Deakin clinic, while also supporting the wider I-MED team with shifts at our 3 other locations (Woden, Tuggeranong & Belconnen) as the roster requires. The role is available on a full time or part time (4 days per week) basis, Monday-Friday with shifts between the hours of 7.30am -10pm.
Key responsibilities
- Run daily clinic operations.
- Provide leadership, guidance and support to reception and administration staff.
- Assist with staff allocation, coverage, training and development.
- Monitor patient flow and assist with managing delays and workflow issues.
- Support the team with complex patient enquiries and complaints.
- Assist with Medicare, DVA, private billing and administrative processes.
- Oversee financial tasks including daily banking
- Build strong relationships with internal and external stakeholders
- Ensure clinic procedures, privacy and professional standards are maintained.
About you
- Proven leadership and people-management skills
- Clear, confident communication
- Strong organisational ability and system-savvy workflow management
- Healthcare or radiology experience is a bonus
- VISAGE experience is desirable
Life at I-MED
At I-MED, our people are at the heart of everything we do. With a national network of clinics and thousands of dedicated employees, we provide opportunities to develop your skills and build your career within medical imaging.
As part of our team, you can expect:
- Comprehensive induction and ongoing development to support your career.
- A collaborative, inclusive and supportive team environment.
- The opportunity to work alongside experienced healthcare professionals.
- A strong focus on patient care and service excellence.
- Access to employee wellbeing initiatives and support.
If you're ready to take the next step in your leadership career, we'd love to hear from you.
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Skills
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