Retail Manager

Carmen Jewellers Joondalup · Joondalup WA 6027 · Full time
Posted 7d ago

Retail Manager

Carmen Jewellers Joondalup
$80k
Above avg
KEY POINTS WE FOUND
  • Oversee and manage daily store operations
  • Create business and marketing strategies to attract customers
  • Supervise customer service staff and ensure high-quality service delivery

We are currently seeking a skilled qualified and skilled Retail Manager to join our team at Camen Jewellers Joondalup. The position is full-time. For a successful candidate an annual salary of $79,500 + superannuation will be offered.

Duties:

  • Overseeing and managing the daily store operations.
  • Creating business and marketing strategies to attract new customers, expand store traffic, and increase profitability.
  • Supervising customer service staff, technicians, and support employees to ensure high-quality service delivery and operational efficiency.
  • Planning and preparing work schedules for staff and service appointments for clients
  • Hiring, training, and overseeing new staff.
  • Meeting sales goals by training, motivating, mentoring, and providing feedback to staff.
  • Maintain outstanding store condition and visual merchandising standards.
  • Organise special promotions, displays and events.
  • Appropriately manage issues that arise from staff or customers to uphold high standard of service quality.
  • Providing recommendations on appliance repairs, maintenance, and replacement options tailored to customer needs and budgets.
  • Provide product recommendations and sell goods to customers according to their needs or wants.
  • Monitoring inventory levels and ordering of merchandise and stock as needed.
  • Keep records of financial transactions and manage store budget.
  • Achieve sale goals by preparing an annual budget, scheduling expenditures, and analysing variances.
  • Ensure staff comply with established store security level, as well as sales and record keeping procedures and practices.
  • Ensure store compliance with health and safety regulations.

Skills and Experience:

  • Minimum 3 years of experience
  • Hold relevant qualification

If you are interested in this position, please send us your resume and cover letter.

Thank you.

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Skills

0 of 13 matched
BudgettingConflict resolutionCustomer serviceHealth and safety regulationsInventory managementLeadershipMarketing strategiesMicrosoft officePoint of sale (pos) systemsSalesStaff managementStaff trainingVisual merchandising

Licenses & certifications

0 of 1 matched
Relevant qualification in retail management or business

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