CUSTOMER SERVICE OFFICER
- Serve as the central link between customers, technicians, and workshop operations.
- Manage customer enquiries, bookings, and quotes while coordinating technician schedules.
- Provide clear and timely job updates and maintain accurate data and administrative records.
Who is ADAS?
ADAS Solutions is proudly an Australian owned and operated company providingadvanced driver assistance system(ADAS)andelectric vehicle (EV)solutions for the automotive industry.
What's the role?
Our Osborne Park Calibration Centre is seeking a Customer Service Officer for a 12-month fixed-term contract. This role will serve as the central link between customers, technicians, and workshop operations, ensuring efficient communication, accurate administration, and a high standard of customer service. Your key responsibilities include:
Managing customer enquiries, bookings and quotes
Coordinating technician schedules
Providing clear and timely job updates
Supporting Site Managers with workflow planning
Maintaining accurate data and administrative records
Is this you?
We're seeking a proactive and professional individual who brings:
Experience in customer service, scheduling or service advising (automotive highly regarded)
A confident and professional phone manner
Strong organisational and problem-solving skills
High accuracy in data entry and administration
Solid Microsoft Office skills
The ability to manage multiple priorities in a busy environment
Why join ADAS?
Backed by GPC Asia Pacific, ADAS offers stability, growth and long-term career opportunity. You'll benefit from:
Full-time, Monday to Friday(no weekends)
Ongoing training and career development within a national organisation
Employee recognition programs and annual awards
Team member discounts withRepco, NAPA, AMX, Motion Industries and more
Employee Assistance Program (wellbeing, financial and legal support)
Paid volunteer leave and paid parental leave for permanent employees
If you're looking for a role where you can make a real impact, it'd be great to hear from you.
Can't find a role that matches your interest or location? Register your interest by creating an account and we'll be in contact if something pops up that matches your skills or interest.
GPC Asia Pacific is an equal opportunity employer.
We vet all employer accounts and do our best to keep job ads safe, but scams can still occur. Be cautious when sharing personal information — never provide financial details or make payments during the application process. For extra security, use the Apply button on our site when proceeding.
Skills
0 of 7 matchedGPC Asia Pacific