Service Coordinator
- Schedule and coordinate technicians'' daily and weekly workloads.
- Manage service bookings and communicate with technicians and stakeholders.
- Maintain accurate job information and schedules on SimPRO.
We're looking for a Service Coordinator to keep a team of Security Technicians organised and ensure their daily and weekly workloads are scheduled efficiently. You'll work closely with technicians in the field, Service Managers and Project Managers, while coordinating with service teams across other states to keep everything running smoothly.
What you'll be doing
- Scheduling and coordinating technicians on a daily and weekly basis
- Managing service bookings, appointments and technician workloads
- Communicating with technicians throughout the day to keep jobs moving
- Liaising with customers and internal stakeholders regarding service requirements and scheduling
- Coordinating with Service Coordinators and management teams across VIC and TAS
- Keeping job information, schedules and updates accurate and up to date on SimPRO
What we're looking for
You don't necessarily need experience in electronic security. We're open to someone with a background in office administration, scheduling, service coordination, administration or a similar role who is looking for their next challenge. Particularly someone confident communicating with a range of stakeholders and clients face-to-face, over the phone and via email. Strong organisation, communication and the ability to juggle competing priorities will be key to success in this role.
The role is Monday to Friday, 8:30am-5:00pm and is fully office-based in the Melbourne office.
Consultant
mariam@motionrecruitment.com.au
Reference number: au6-1805-915918
Profession:Trades & ServicesElectronic Security
Company: Motion Recruitment
Date posted: 14th Oct, 2026
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