GM - AI Transformation
- Lead organisation-wide AI opportunity discovery and prioritisation, balancing value, feasibility and strategic alignment.
- Set standards for process redesign and value cases, ensuring AI initiatives have measurable, agreed benefits before development.
- Partner with executive sponsors and lead the AI Transformation team to deliver enterprise-wide change.
Reporting to the Managing Director, Consumer and Chief AI Officer, you will lead how Vocus finds, shapes and proves AI value and turn enterprise ambition into a prioritised portfolio of bets that reinvent work, not just automate it, and give every bet a credible value case before we build.
Key Responsibilities
- Own AI opportunity discovery across the organisation, combining bottom-up functional input with outside-in opportunities
- Lead the prioritisation of AI opportunities based on value, feasibility and strategic alignment
- Set the process and journey redesign standard, ensuring every AI solution challenges how work is done before automating it
- Own the value-case methodology with Finance, ensuring every initiative starts with clear, agreed benefits and measures of success
- Act as senior partner to ELT members and functional sponsors, leading discovery workshops and art-of-the-possible sessions
- Lead and develop the AI Transformation team
Skills & Experience
- Senior leadership background in strategy consulting, transformation or operations, ideally in telco or infrastructure
- Track record of end-to-end process redesign with measurable P&L outcomes
- Strong commercial modelling and EBITDA business case skills
- Practical fluency in what generative and agentic AI can and can’t do
- Credibility with ELT; leads through influence.
What We Offer
Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy:
- Diverse and dynamic teams with a supportive and inclusive culture.
- Supportive career development plans with comprehensive ongoing training, support, and development opportunities.
- Generous discounts to over 400 retailers.
- Competitive leave options, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and 5 extra days of Vocus leave each year, plus more.
- Study assistance programs to excel your personal growth, learning and development.
- Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective.
Working at Vocus is never just a job – it’s personal. We’re crazy about our customers and believe our people are the difference. Our wonderfully diverse team and a vibrant culture define us. We care about the impact we have on our people, our customers, and our communities and are committed to operating as a responsible, ethical business.
We pride ourselves on setting audacious and ambitious goals and believe that we can play our part in changing the Australian telecommunications landscape and make a fundamental difference to people’s lives.
With us, you’ll have the opportunity to lead and inspire teams, work on projects that are shaping the future of telecommunications and become part of a culture that thrives on creativity, encourages new ideas, and provides a collaborative and inclusive environment.
About Us
As Australia’s specialist fibre and network solutions provider, we own and operate 25,000km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Through our well-known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services with the purpose of Building Critical Connections. Enabling Better Possibilities.
Ready to take the next step?
If you like the sound of this role and think you’d do a great job, but are worried you don’t tick every box, we encourage you to back yourself – we know that diverse groups are less-likely to apply for roles they’re not 100% qualified for, but just as likely to succeed at them!
We are a proud equal opportunity employer committed to providing a safe, diverse, and inclusive working environment where all our team members feel like they belong. We know diversity makes us stronger and we encourage applications irrespective of background, age, origin, gender, sexual orientation, identity, or ability.
If you feel comfortable, please let us know if you have any accessibility requirements upon application, so we can make any adjustments required to support you throughout our recruitment process.
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