Senior Application Support
- Provide senior application maintenance and technical support for complex enterprise systems, resolving incidents and application issues.
- Manage changes, enhancements, releases and deployments; perform root-cause analysis and drive service improvements.
- Maintain technical documentation, provide technical leadership and participate in an on-call roster.
Enterprise Application Support || Java, Linux, Oracle & SQL || ITIL & Technical Leadership
Senior Application Support || Geelong, VIC
Role: Senior Application Support
Location: Geelong, VIC
Key Responsibilities
- Provide application maintenance and technical support across complex enterprise systems.
- Investigate and resolve incidents, problems, and application issues.
- Manage application changes, enhancements, releases, and deployments.
- Perform root-cause analysis and drive service improvements.
- Maintain technical documentation and provide technical leadership.
- Participate in an on-call rotational roster.
Key Requirements
- Significant experience in application support and maintenance within complex enterprise environments.
- Strong experience with Java, Domino, Perl, XML and SQL.
- Experience with Linux, Oracle, Windows Server, WebSphere, MQ and Domino.
- Good understanding of ITIL, incident/problem management, deployment and application lifecycle management.
- Strong troubleshooting, analytical, communication, and stakeholder-management skills.
- Relevant tertiary qualifications, industry certifications, or substantial equivalent experience.
- ITIL Foundation certification is highly regarded.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, send your updated CV at arjun.singh@hays.com.au, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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