Family Support Services (FSS) Worker – CAAPS

• Competitive salary + salary packaging to increase your take-home pay

• 6 weeks annual leave in a supportive, family-friendly workplace

• Make a real impact supporting children and families in the community

About the Organisation:

CAAPS is a values-driven organisation committed to improving the health, wellbeing and safety of Aboriginal and Torres Strait Islander peoples, families and communities.

Our work focuses on strengthening families, building capacity and delivering culturally safe services that empower communities. We pride ourselves on creating a supportive environment where staff are valued, supported and encouraged to grow professionally.

The Opportunity:

We are seeking a dedicated Family Support Services (FSS) Worker to join our team in Darwin.

In this role, you will provide intensive family support to families referred primarily through the Department of Territory Families, Housing and Communities (DTFHC). Using a strength-based, trauma-informed and culturally affirming approach, you will work alongside families to create safe, nurturing home environments and support the wellbeing of children.

You will deliver practical in-home support, child-centred and family-led casework, while building strong connections with community services and stakeholders to ensure families receive the support they need.

Your Impact:

In this role you will:

• Provide impactful in-home support and work collaboratively with families through case management and referrals.

• Facilitate group activities and family support programs.

• Build and maintain strong relationships with stakeholders and community service providers.

• Maintain accurate case notes, client records and reporting requirements.

• Apply strength-based and trauma-informed approaches that support family stability and child safety.

• Participate in regular clinical supervision to support reflective practice, professional development and high-quality service delivery.

What You’ll Bring:

• Qualifications in Community Services, Social Work or a related field (or currently working towards).

• Experience working with high-risk or vulnerable families in family support or casework roles.

• Demonstrated understanding of Aboriginal and Torres Strait Islander cultures and the ability to work in culturally safe ways.

• Experience providing in-home support and conducting home visits.

• Commitment to supporting families to implement child safety and wellbeing plans, strengthen parenting skills and maintain family unity.

• Strong communication and teamwork skills with the ability to collaborate with families, colleagues and stakeholders.

• Well-developed administration, report writing and ICT skills, including electronic client management systems.

• Knowledge of relevant legislation, Child Safe principles, WHS and risk management practices.

Essential Checks:

• Current NT Driver’s Licence (minimum C Class)

• Current First Aid Certificate

• National Criminal History Check

• Current Ochre Card (Working with Children Clearance – Category E)

• Demonstrated ability to work effectively with Aboriginal and/or Torres Strait Islander people.

If you are interested in this opportunity, apply now or give Rell a call on 08 8982 1047 to find out more.