Front End Assistant - Christmas Seasonal
- Assist members at the registers by packing and transferring purchases, retrieving requested items and providing courteous service.
- Collect carts and flatbeds, keep the front end and carpark clean, and follow safety procedures.
- Support other warehouse departments as needed; this is a Christmas casual role running from November to January.
--- Christmas Casual Position runs from November to January ---
Packing member orders into boxes, and transferring member orders to a separate cart or flatbed after they have been
scanned or keyed. Runs for items as needed. Proper safety procedures and standards. Maintains courteous member service at all times while monitoring a smooth flow of members through the registers. Collects Carts and maintains the cleanliness of the carpark.
Job Duties/Essential Functions
• Greets members, helps members load merchandise on the conveyor belt, asks member packing preferences, answers
questions, relays information on special promotions, and thanks members.
• Transfers items not on the belt to a separate cart or flatbed as cashier scans items, placing barcodes up for the cashier
when possible. Assists with getting supervisor verification for high-ticket, Bottom of Basket, or non-transfer items. Packs
member orders into boxes ad loads them on a separate cart or flatbed. Checks packaging for tampering and reports it.
Assists members with loading orders into car when appropriate.
• Retrieves items such as boxes, register supplies, and merchandise requested by members to keep lines moving smoothly.
• Maintains the cleanliness of the register and general Front End area. Reports and cleans spills and trip hazards
immediately.
• Retrieves carts and flatbeds from the parking area using a rope with clasping hook, pushing no more than
10 carts at once. Keep front of building clean.
• Follows proper Front End and general safety procedures and standards.
• Assist in other departments or areas of the warehouse as necessary.
• Provides prompt and courteous customer service to members, employees and suppliers.
Ability to operate vehicles, equipment or machinery
• Carts, flatbeds, large wheeled bins, clasping cart ropes, rolling mop bucket with wringer, mop, broom, click counter, 2-way radio, pallet jack, trash compactor, cardboard baler.
Qualifications (Costco-specific or industry specific skills that candidates should possess)
Education/Training:
- High School Certificate or higher
Licenses/Certifications:
- None; or
- Current forklift driving licence
Experience/Skills:
- Strong customer service skills, sales, merchandising or comparable experience
- Strong communication and interpersonal skills
- Attention to detail and organisational skills
- Problem solving and critical thinking skills
- Data entry and data management
- Google Suite (Docs, Sheets, Slides) & and basic knowledge of AS400
- Basic math skills
Other specific requirements
- Satisfactory Criminal Record Check for certain roles
* If successful, you will be required to undertake role & department specific training within specified timeframes
Professional confidentiality is assured for all applications received. - No agency referrals at this time thank you.
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