Front End Assistants - Part Time
- Pack members’ purchases, assist at the registers and retrieve requested items to keep checkout lines moving.
- Provide courteous member service and help members load merchandise and orders.
- Maintain a clean, safe front-end area and assist with carts and other warehouse duties as required.
Position Summary
Packing member orders into boxes, and transferring member orders to a separate cart or flatbed after they have been
scanned or keyed. Runs for items as needed. Proper safety procedures and standards. Maintains courteous member service at all times while monitoring a smooth flow of members through the registers.
Job Duties/Essential Functions
• Greets members, helps members load merchandise on the conveyor belt, asks member packing preferences, answers
questions, relays information on special promotions, and thanks members.
• Transfers items not on the belt to a separate cart or flatbed as cashier scans items, placing barcodes up for the cashier
when possible. Assists with getting supervisor verification for high-ticket, Bottom of Basket, or non-transfer items. Packs
member orders into boxes ad loads them on a separate cart or flatbed. Checks packaging for tampering and reports it.
Assists members with loading orders into car when appropriate.
• Retrieves items such as boxes, register supplies, and merchandise requested by members to keep lines moving smoothly.
• Maintains the cleanliness of the register and general Front End area. Reports and cleans spills and trip hazards
immediately.
• When needed, retrieves carts and flatbeds from the parking area using a rope with clasping hook, pushing no more than 10 carts at once. Keep front of building clean.
• Follows proper Front End and general safety procedures and standards.
• Assist in other departments of the warehouse as necessary.
• Provides prompt and courteous customer service to members, employees and suppliers.
Ability to operate vehicles, equipment or machinery
• Carts, flatbeds, large wheeled bins, clasping cart ropes, rolling mop bucket with wringer, mop, broom, click counter, 2-way radio, pallet jack, trash compactor, cardboard baler.
Qualifications (Costco-specific or industry specific skills that candidates should possess)
Education/Training: None
Licenses/Certifications: RSA preferred (state specific)
Experience/Skills: Strong customer service, communication and interpersonal skills | Cash handling (preferred) | Basic math skills
Other specific requirements:
? Satisfactory Criminal Record Check
* If successful, you will be required to undertake role & department specific training within specified timeframes
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