Accounts Receivable Officer
- Manage high-volume receipting, cash allocation, customer accounts and aged debt collections.
- Apply credit control procedures, resolve account discrepancies and respond to customer enquiries.
- Support sales teams and stakeholders while maintaining accurate records and strong customer relationships.
- Hybrid working available
About Our Client
Our client is a well-established international organisation operating across Australia and New Zealand, recognised for its strong market presence, commitment to customer service and investment in employee development. With a collaborative and supportive team culture, the business is currently undertaking several technology and process improvement initiatives, creating exciting opportunities for employees to contribute to ongoing growth and transformation.
Job Description
The Accounts Receivable Officer will be responsible for:
- High-volume receipting and cash allocation
- Maintaining customer accounts and account records
- Managing aged debt and collection activities
- Following credit control procedures and company policies
- Placing accounts on hold where required in accordance with credit guidelines
- Responding to customer account enquiries
- Providing support to internal sales teams and external stakeholders
- Investigating account discrepancies and resolving issues through to completion
- Building strong relationships with customers ranging from small businesses through to large national organisations
The Successful Applicant
The successful Accounts Receivable Officer should have:
- A proven track record within a similar role
- Strong exposure to cash allocation and receipting
- Experience managing customer accounts and aged debt
- Knowledge of collections and credit control processes
- Excellent customer service and stakeholder management skills
- Strong data entry accuracy and attention to detail
- Confidence handling difficult conversations in a professional manner
- A proactive and inquisitive approach to problem-solving
What's on Offer
- Salary of $75,000 - $80,000 + Super
- Permanent career opportunity
- Hybrid working arrangement with one day WFH after probation
- Employee Assistance Program (EAP)
- Mental Health First Aider support
- Novated leasing options
- Private health insurance discounts
- Access to LinkedIn Learning and internal training programs
- Ongoing training and professional development
- Opportunity to contribute to business improvement projects
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Skills
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