Customer Service and Sales Consultant
- Manage inbound calls and follow up on enquiries via phone, email, and live chat.
- Offer exceptional customer service and find suitable insurance packages for customers.
- Work in a hybrid position with flexibility to work from home two days a week.
SMAART Recruitment has partnered once again with one of Australia's leading Insurance providers.
Because of their growth, we now seek the service of two Customer Service and Sales Consultants to join the rapidly expanding team in the heart of Sydney CBD.
As a Consultant you will manage inbound calls and follow up on enquiries via phone, email and live chat.
Your role is to offer the best possible service and find the customer the insurance package that best suits their needs. No pushy sales here!
Training will be 6 weeks and will be held in the Sydney CBD office. Post training this will be a Hybrid position that offers flexibility to work from home 2 days a week.
What we are looking for:
- Exceptional customer service skills
- Experience in customer service and/or inbound sales
- Previous insurance, banking, finance, services or call centre experience would be ideal but not necessary to apply
- Proficient in MS suite and modern software applications
- Excellent communication and negotiation skills
- Attention to detail and the ability to problem solve on the fly
About the position:
- Mon-Fri business hours: set roster between 8:00am - 6:30pm
- Salary: $70,000 - $75,000 + Super (Depending on experience)
- Full time permanent position
- Full product and systems training
- Ongoing career opportunities as the business grows
- A supportive and collaborative team that values and helps each other
- Hybrid position giving you flexibility to work from home and the office
So if you have worked in call centres, travel or insurance before, or maybe you have worked in finance, sales or customer service, we would love to hear from you.
To be considered, please submit your resume via the "Apply" button, or for a confidential discussion contact Sonja or Will from SMAART Recruitment on 1300 762 278.
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